What did you do before you started with LAPD?
I grew up in Coos Bay, Oregon. It's a small logging and fishing town. In 1988, I graduated from high school and went to Boulder, Colorado, for most of my undergraduate degree. Then I went to junior year abroad. I had the opportunity to go study graduate work at St. Andrews in Scotland. I was an English major. I got a degree from Boulder in four years. In 1992-93 I went to D.C. at George Washington [University]. I was in their school of international affairs. It was a two-year master’s [degree]. I backed out of that master’s and went to King's College. I returned to the United Kingdom and got my master’s in English dramatic literature. I taught for a year at a community college up in Oregon while I applied to Ph.Ds and I got into a program at University of British Columbia for English literature. I drove up there and thought, "I don’t want five more years. I don’t want to write books." I’m kind of a dreamer. There’s a whole bunch of things I wanted to do in life, and being a cop was one of those resounding [things].
What did you learn from your time in Los Angeles?
I think the hallmark of the LAPD is professionalism. The men and women of the LAPD treat the job of law enforcement as a profession, not unlike a doctor or a lawyer or a teacher. That was the LAPD I walked into, absolutely with its flaws. Integrity and the reputation of a law enforcement agency takes a lifetime and a career and everyone to build, and it takes a moment and a couple of dirty cops to fracture and ruin. I really [came] here with the understanding that above all else, a law enforcement agency has to be a professional organization where our policies, our rules, our regulations for each other mean something beyond just "this badge is a symbol of my public faith." Professionalism is the thing that takes you from a rag-tag organization to being a leader. What that leadership in law enforcement means is having that compassion for people that you serve.