Here’s how the Remind service disruption for Verizon Wireless customers will impact Conroe ISD


Starting Jan. 28, Verizon Wireless customers will no longer receive text notifications from Remind, an app that more than 7 million educators, students and parents use to communicate for educational purposes, free of charge, according to the Remind website.

According to the website, while Remind pays for each text a Remind user sends or receives, Verizon Wireless will soon begin charging Remind an additional fee intended for companies that send spam over its network. According to Remind, the new fee will increase Remind’s cost per text message by at least 11 times its current cost.

While Conroe ISD Director of Communications Sarah Blakelock said CISD does not exclusively use Remind, many CISD educators elect to use the service.

“Some campuses, teachers and coaches use Remind for various communication needs including event announcements or athletics information, but we do not have a district Remind account at this time,” Blakelock said. “As a district, we have several platforms with communications capabilities that any impacted campuses, teachers and coaches may choose to use instead.”

In order for Verizon Wireless customers to continue received notifications from Remind, users will need to turn on smartphone or email notifications instead, according to the Remind website. Remind is also urging concerned users to reach out to Verizon Wireless by calling 1-800-922-0204 and ask the company to #ReverseTheFee.

For more information on how to continue receiving Remind notifications, click here.

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Hannah Zedaker
Born and raised in Cypress, Texas, Hannah Zedaker graduated from Sam Houston State University in 2016 with a bachelor's degree in mass communication and a minor in political science. She began as an intern with Community Impact Newspaper in 2015 and was hired upon graduation as a reporter for The Woodlands edition in May 2016. In January 2019, she was promoted to serve as the editor of the Spring/Klein edition where she covers Spring ISD and Harris County Commissioners Court, in addition to business, development and transportation news.
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