Due to state and county orders related to the new coronavirus outbreak, medical providers around The Woodlands area have set new guidelines regarding visitation and elective procedures. Here are each hospital’s rules as of March 24.

CHI St. Luke’s Health

Local facilities are at CHI St. Luke's Health-The Woodlands Hospital, 17200 St. Luke's Way, The Woodlands and CHI St. Luke's Health-Lakeside Hospital, 17400 St. Luke's Way, The Woodlands.

Visitation
  • Updated: Beginning March 25, visitation at CHI St. Luke's Health hospitals will not be allowed.
  • Visitation may be approved by medical decision-makers for certain exceptions including NICU, labor and delivery, pediatric and end-of-life patients, or those in need of language services.
  • No children will be allowed in any hospital.
  • Health care workers with flu-like symptoms will not be permitted in any area of a hospital, unless they are seeking personal care.
  • People who have traveled to areas at high risk of COVID-19 or have come in contact with anyone infected with COVID-19 are not permitted in any area of a hospital, unless they are seeking personal care.
  • Any patients who are coughing will be asked to wear masks.
Treatment
  • CHI St. Luke’s Health is working to reschedule procedures that are not time-sensitive to a time when community transmission of the novel coronavirus is no longer taking place.
  • Medically necessary procedures that can be safely delayed for at least 30 days are postponed.
Food services
  • Seating and buffet self-service food and nutrition options are suspended.
  • To-go service is available, but reusable cups are not available.
More information about COVID-19 from CHI St. Luke’s Health may be found here.

Houston Methodist

Local facilities are at Houston Methodist The Woodlands Hospital, 17201 I-45 N., The Woodlands.

Hospital visitation
  • No new visitors are allowed between 8 p.m.-8 a.m.
  • Visitation is limited to one adult visitor per patient daily.
  • Patients being evaluated for COVID-19 or who have tested positive will not be allowed visitors.
Outpatient visitation
  • Patients are asked to avoid bringing visitors for testing and doctor appointments.
  • Visitors will be screened with a temperature check and questionnaire.
More information on entry and screening at the hospital complex may be found here.

Treatment
  • All nonurgent elective cases are suspended across the Houston Methodist system.
  • Urgent elective procedures will continue.
More information about the COVID-19 from Houston Methodist may be found here.

MD Anderson

A local facility is at MD Anderson The Woodlands, 100 Fellowship Drive, Conroe.


Visitation
  • Beginning March 24, regular visitation is not allowed on any MD Anderson campus. In special circumstances, a single adult visitor may accompany a patient when necessary.
  • Inpatient care exceptions apply for pediatric patients, imminent end-of-life patients, cognitively or physically frail patients, and visitors serving in a constant care capacity prior to the March 24 policy.
  • Outpatient care exceptions apply for pediatric patients and adult patients with neurocognitive issues who cannot consent for themselves.
Treatment
  • MD Anderson staff may adjust scheduled appointments and care plans. MD Anderson advises patients to consult with their care team before traveling to a system facility.
More information about COVID-19 and MD Anderson’s response may be found here.

Memorial Hermann

A local facility is at Houston Methodist The Woodlands Medical Center, 9250 Pinecroft Drive, Shenandoah.

Visitation
  • Visiting hours are 9 a.m.-5 p.m.
  • Visitation is limited to one adult visitor per patient daily.
  • All visitors will be screened with a temperature check and questionnaire.
  • Visitors who do not pass the screening, or those who are sick, will be asked to leave the hospital.
  • Exceptions may apply for pediatric, palliative care, supportive care, hospice and NICU patients.
  • Patients in isolation, those being evaluated for the coronavirus or those who have tested positive will not be allowed visitors.
Treatment


  • All nonurgent elective surgeries and outpatient services are postponed. The postponement will tentatively last through April 13. Patients with a scheduled procedure will be notified by their care team.
  • Walk-in patients will not be accepted by the Memorial Hermann Medical Group. Patients may call their physician to book an appointment.
More information about the new coronavirus from Memorial Hermann may be found here.

Texas Children’s Hospital

Local facilities are at 17580 and 17600 I-45 N., The Woodlands.

Visitation
  • Hospital and emergency center visitation is limited to one adult visitor per patient daily.
  • Visitation by siblings or other children is not allowed.
  • Patients and visitors are subject to screening upon arrival.
Treatment
  • All well-child visits for children age 5 and older scheduled in the next 30 days will be rescheduled.
More information about the coronavirus from Texas Children’s Hospital may be found here.