At the workshop, Katy Police Department Chief Noe Diaz presented the council with a list of procedure revisions that were already in the process of being implemented, including:
- increasing the minimum amount of time an animal is held at the shelter from 72 hours to seven days;
- enforcing a list of guidelines mirroring Harris County’s animal control guidelines—rather than following the Texas state guidelines which Diaz said “were not as detailed as” he would like them;
- requiring all euthanasia be overseen by a local veterinarian and implementing a series of 13 “compassionate care” guidelines that also mirrored Harris County’s policies;
- switching from the state practice of using cold storage for animal disposal to a contracted company; and
- creating an advisory board to oversee improvements and changes.
Council Member Rory Robertson said he was “not pleased with” the presentation, citing his primary concerns as oversight and conflicts of interest.
“We know that the cat that has started this conversation, Jasper, was euthanized the next day,” Robertson said. “It is strictly in the rules that all cats and animals—licensed or unlicensed—will be held three days. They weren't following that—we know that. Now, with the only vet available in the city of Katy—the volunteer—is a close personal friend of [current animal control employees]. We know that.”
Robertson went on to say he felt the presentation was not properly addressing the public’s concerns.
“I was hoping we were going to move forward,” Robertson said. “I don't see this as moving forward. I see this as just a sugarcoat—‘Let’s just protect the current animal control officer.’”
Diaz said he could not comment on the alleged disregard for the 72-hour waiting period due to an ongoing investigation in response to a formal complaint.
Other council members expressed support for the revisions Diaz presented but discussed other improvements that could be made, such as extended hold times for animals at the shelter, body cameras for shelter staff and monthly meetings for the advisory board.
More than a dozen meeting attendees expressed concern during public comment. Katy resident Sara McLaughlin said the city’s animal control practices have earned a negative reputation with local rescues.
“I tried reaching out to some friends of mine that are big in the animal rights community, and they just shut me down because the reputation of the city of Katy animal control is horrific,” McLaughlin said. “None of them want to deal with this situation. None of them want to deal with videotape of animal control. ... They try to work with the city of Katy Animal Control about adopting out, and they get the runaround. They get the impression—rightfully so—that they're not interested in saving the lives of these animals.”
Katy resident Kay Sword said she supports making Katy a no-kill shelter—if it were financially plausible. Sword also said while she believes the shelter does need to make updates to its policies and that there is “work to be done,” she does not want her taxes raised.
“My greatest opinion is this: I want this to be the decision of the city residents,” Sword said. “And I don't want my taxes increased so that we can save animals that are not wanted. I'm not naive enough to believe increasing shelter days for animals will increase worker hours and increase veterinary bills—but will not cost us more money.”
According to the presentation, the Katy Animal Shelter was built in 2006 and has since been run by Animal Control Officer David Brown, the employee residents claim to be in the viral videos. In 2020, the department received 806 service calls with 210 animals brought to the Katy Animal Shelter. The shelter does not directly adopt out animals, according to the city of Katy website, but instead works with local and state nonprofits to take in animals to be fostered or adopted. According to the presentation, 88% of the animals brought to the shelter in 2020 were sent to homes or rehoming rescues.
Brown said while he could not comment on the allegations due to the ongoing investigation, he does believe the meeting was a good start in addressing the needs of the shelter.
“We do have a great facility, and it's just moving forward,” Brown said. “I've worked here for 15 years in the animal control department, and we've slowly got moved forward. We've, you know, asked for help—but now I think we're going to get a whole lot more help that we actually need and get some people in here to help us—volunteers and stuff like that—so we're just going to embrace it and move forward and more good things to come.”
Diaz said the department already has plans to continue improvements, including doing a review of intake programs available, discussing the installation of cameras at the shelter, and purchasing a new chip-reading device that can read from a distance and through plastic carriers.