The cyberattack disrupted library services, leaving many services—including the online catalog, account management and access to databases like The Wall Street Journal and LinkedIn Learning—still unavailable.
The overview
Roosevelt, who took over the library director role last October, said there was no evidence of data compromise found, attributing the library’s “privacy-first policy” as a main factor.
Instead of rushing the old system online, Roosevelt said the library has focused on modernizing the system to provide faster service and long-term protection, although there have been some delays, as purchase agreements for new equipment have taken a few extra weeks.
Since the attack, Roosevelt said the library system has taken steps to secure its network, including:
- Purchasing new infrastructure to replace servers, network hardware and security tools
- Rebuilding Polaris—a “core library platform”—as a cloud-based service and working on restoring data
- Restoring backup data
“We are committed to delivering a stronger, smarter, more resilient, and better-equipped library, making the best possible use of your tax dollars while prioritizing your privacy and security,” Roosevelt said in the release.
Fort Bend County officials did not provide information on who caused the cyberattack or the restoration cost to the county by press time.
The status quo
Roosevelt said the county’s 11 libraries will continue to offer basic library services while the restoration continues.
Available services include:
- Borrowing books, DVDs and other items
- Signing up for new library cards
- Accessing some digital resources
- Wi-Fi connectivity
- Printing from USB drives
Looking ahead
While there is no “go-live” date for the new system yet, Roosevelt said he expects completion in the late summer or early fall.
