Nassau Bay Police Department warns of credit card issues at Bucky's

Bay Area consumers that made purchases at Bucky’s Convenience Store on NASA Parkway between October and December could see multiple charges on their credit or debit card due to a processing issue, according to a news release from the Nassau Bay Police Department.

The complaint originated during the late hours of Feb. 20, said Steve Kalhorn, general counsel for Bucky’s. NBPD immediately began an investigation at the Bucky’s convenience store at 1300 E. NASA Parkway and
are working with Bucky’s management and credit card processing center, per the release.

The department verified that the processing center experienced a glitch in its system, which resulted in multiple charges to credit and debit cards used at Bucky’s from October to December. No criminal activity has taken place at Bucky’s or with the accounts in question, per the release.

This was an internal issue and no card account or card holder information has been released outside the usual card processing service, the release said.


The processing center is working to isolate the issue to prevent further unauthorized charges and advised that refunds will be issued in seven to 10 days. Kalhorn said Bucky’s has requested hourly updates from the processing company until the issue is resolved.



Consumers with a dispute about the charges on their card related to this incident are advised to contact their credit card company for assistance.

SHARE THIS STORY
By Colleen Ferguson

A native central New Yorker, Colleen Ferguson worked as an editorial intern with the Cy-Fair and Lake Houston | Humble | Kingwood editions of Community Impact before joining the Bay Area team in 2020. Colleen graduated from Syracuse University in 2019, where she worked for the campus's independent student newspaper The Daily Orange, with a degree in Newspaper and Online Journalism from the S.I. Newhouse School of Public Communications and a degree in Spanish language and culture. Colleen previously interned with The Journal News/lohud, where she covered the commute in the greater New York City area.

<

MOST RECENT

Donations of protective supplies for Houston's first responders can be given at Minute Maid Park on April 9 from noon-3 p.m. (Courtesy Visit Houston)
Gloves, gowns, protective supplies donations to be collected at Minute Maid Park on April 8

The drive only accepts sealed boxes of supplies, but monetary donations can be made as well.

As of April 3, most Houston-area parks remain open with social distancing rules in effect. (Marie Leonard/Community Impact Newspaper)
Houston parks stay open with new distancing measures in effect

The Head of Houston Parks Department said closing some or all, city parks is not off the table is social distancing protocols cannot be followed.

A Harris County administrative judge has ordered county officials to "wholly disregard" an order from Harris County Judge Lina Hidalgo that involved releasing certain nonviolent inmates from the Harris County Jail. (Courtesy Brian Jackson/Adobe Stock)
Judge orders halt to Harris County inmate release

The plan to release certain nonviolent inmates was announced earlier this week to try to prevent a coronavirus outbreak at the Harris County Jail.

Houston Airport System officials expect March passenger data to be significantly lower than in other months. Foot traffic at IAH was light March 24. (Emily Heineman/Community Impact Newspaper)
TSA limits checkpoints at George Bush Intercontinental Airport; Houston Airport System expects significant decline in March passengers

With low passenger travel amid the coronavirus pandemic, Transportation Security Administration checkpoints at George Bush Intercontinental Airport have been consolidated to make better use of resources and personnel, Houston Airport System officials said.

As cities and businesses do their part to fight off the spread of COVID-19, health care providers find themselves not only fighting the spread but also fighting other patient ailments. (Courtesy Adobe Stock)
Pearland, Bay Area pharmacy working to keep people healthy in a COVID-19-focused environment

As cities and businesses do their part to fight off the spread of COVID-19, health care providers find themselves not only fighting the spread but also fighting other patient ailments.

Prices are more of an indicator of real estate activity during the coronavirus pandemic than location or geography, a local Realtor said.
ROUNDUP: 5 recent coronavirus stories from the South Houston area readers should know

Catch up on some of the latest coronavirus updates for the South Houston area below.

Volunteers unload food donations for the Montgomery County Food Bank. (Courtesy Drive West Communications)
ExxonMobil makes $250,000 donation to local food banks

The energy company said the Houston Food Bank will receive $200,000, including $50,000 in gasoline gift cards. The Montgomery County Food Bank will also receive $50,000.

Harris County Judge Lina Hidalgo provided updates on the county's "Stay Home-Work Safe" order at a March 30 press conference. (Screenshot via Harris County)
VIDEO: Texas Tribune interviews Harris County Judge Lina Hidalgo about the coronavirus outbreak’s impact in Houston

The Texas Tribune demographics reporter Alexa Ura interviewed Harris County Judge Lina Hidalgo on April 3.

The Shaman cleansing wash sold at Bay Area Natural Wellness contains hypochlorous acid, one of eight active ingredients that the Environmental Protection Agency said can prevent, destroy, repel or mitigate the novel coronavirus that causes COVID-19. (Courtesy of Bay Area Natural Wellness)
Bay Area businesses remain open to offer preventive healthcare amid coronavirus concerns

Bay Area Natural Wellness and iCRYO both offer preventive health care, and business owners said customers can still take advantage of their services despite the coronavirus outbreak.

According to recent League City Police Department records, officers have responded to over three dozen reports of residents and businesses violating Galveston County’s stay-at-home order in less than two weeks. (Courtesy Fotolia)
RECORDS: League City police disband parties, visit businesses reportedly violating stay-at-home order

According to recent League City Police Department records, officers have responded to over three dozen reports of residents and businesses violating Galveston County’s stay-at-home order in less than two weeks.

The employees of The Adventure Begins Comics, Games & More gather their characters together in "Animal Crossing: New Horizons." (Kate Looney/The Adventure Begins Comics, Games & More)
5 recent business stories from the Houston area readers should know

Read updates on how local businesses are reacting in the wake of the coronavirus pandemic.

Many renters in the Greater Houston area may be faced with struggles paying rent amid the coronavirus outbreak. There are local resources located throughout the region that can help. (Courtesy Pexels)
Struggling to pay April rent? Here are some resources in the Greater Houston area

The deadline for April rent is looming as renters—both in public and private housing—in the Greater Houston area may be struggling financially in the wake of the coronavirus outbreak.