Boil-water notice issued June 25 for neighborhoods west of Georgetown city limits

Georgetown Utility Systems, the city of Georgetown's municipal utility authority, issued a boil-water notice Monday for water customers in portions of the Western District, an area west of Georgetown city limits that was formerly known as the Chisholm Trail SUD.

Water customers, including some in areas along Hwy. 29 west of D.B. Wood Road experienced a service interruption due to a water pump outage this past weekend.

The utility is repairing the out-of-service pump, and the city of Georgetown has purchased a second pump to create backup capacity. Repairs could take up to two weeks to complete, according to the city.

Here’s what you need to know.


What areas are affected?


The city’s boil-water notice was issued for Georgetown Utility Systems water customers is the following subdivisions: Barmor Inc., Bear Creek Country Estates, Bear Creek Ranch, Bridle Gate, Carriage Oaks Estates, Cierra Springs, Cierra Vista, Clearwater Ranch, Estates At Northgate, Hidden Meadows Of Liberty Hill, Hilltop At Stable Oaks, Indian Oak Estates, Liberty Hill RV Park, Northwest Acres, Phillip Lane Estates, Quarry Lake Estates, Rolling Hills, Stage Coach Hill, Stone House Estates, Stonewall Ranch, Sundance Estates, Sundance Ranch, Sunny Hill Mobile Home Park and Sunrise Acres.

A map showing the affected area is available here.





Why is a boil-water notice necessary?


The water-pump outage reduced distribution-system pressure, prompting the Texas Commission of Environmental Quality to issue the notice, according to the city.

Residents in the affected area are instructed to boil all water prior to use for drinking, teeth-brushing or washing to destroy harmful bacteria and other microbes.
All affected residents are advised to heed the directions, although the city’s announcement noted that children, seniors and people with weakened immune systems are particularly vulnerable to harmful bacteria.

Residents are advised to bring water a roiling boil and continue boiling for 2 minutes before use or consumption.

Residents can also use bottled water for drinking or other consumption if boiling is not possible.

Residents in the affected area can still shower and bathe, according to the city. They can also use dishwaters equipped with heat-dry settings.

City officials also ask that affected residents empty any automatic ice-maker buckets and refill them after the notice has been lifted.





What happens next?


Pump repairs are underway but may take up to two weeks to finish. If the system is able to maintain adequate water pressure, the boil-water notice could be lifted by Thursday. City officials ask residents in the affected area to cease any outdoor water use or any other unnecessary water use until then. The city will issue another announcement when the boil-water notice ends. Ending outdoor water use for irrigation can help ensure adequate water pressure returns, according to the city.