Denton County Transportation Authority opens survey to gain rider feedback on transit services

The Denton County Transportation Authority is opening a rider satisfaction survey in April to gain riders' feedback.

The Denton County Transportation Authority is opening a rider satisfaction survey in April to gain riders' feedback.

The Denton County Transportation Authority is looking to gain riders' feedback through the agency's biennial satisfaction survey.

DCTA offers transit services such as the A-Train Rail Service, Collin County Transit, bus services and more.

DCTA is looking to gain riders' perspectives on its transportation services, amenities and passenger tools. The survey will also provide information on rider demographics and travel patterns and allow DCTA to make better-informed decisions on ways to improve mobility, air quality, economic development and livability in the areas it serves, according to a DCTA news release.

The goal is to receive completed surveys from at least 20 percent of DCTA's riders, or 2,329 of an average daily passenger count of 11,644, according to the release.

The survey will be open April 8-19. Riders can take the survey online here, in person onboard any DCTA vehicle or at The Downtown Denton Transit Center, located at 604 E. Hickory St., Denton.
By Emily Davis
Emily graduated from Sam Houston State University with a degree in multi-platform journalism and a minor in criminal justice in Spring 2018. During her studies, Emily worked as an editor and reporter at The Houstonian, SHSU's local newspaper. Upon graduation, she began an editorial internship at Community Impact Newspaper in DFW, where she was then hired as Community Impact's first McKinney reporter in August 2018.


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