Plano is asking residents to complete a survey to offer their input on how rental properties in the city should be governed.

The information will be used by city staff, a citizen task force, the Plano Planning and Zoning Commission, and City Council as short-term rental policies are crafted. The survey, which will close May 17, is available at

A public hearing on short-term rentals will take place May 8 with Plano City Council and the commission.

Short-term rentals are residential properties that can be rented for less than 30 days through websites, such as Airbnb and Vrbo.

The rentals have been a hot-button issue in Plano, and city leaders have fielded complaints about noise and crime related to the properties. On the other hand, supporters of short-term rentals have maintained they are legitimate businesses.

City leaders previously approved the formation of a short-term rental task force that will consider opinions on both sides of the issue. The task force is being designed to offer staff feedback on areas such as survey results as well as short-term rental trends across the nation and how they might apply to Plano.

Additionally, a town hall meeting is expected to take place in late July or early August. In all, the information-gathering process could extend into the spring of next year.