The breach, announced in a Feb. 3 news release, occurred Oct. 31, 2024 and was identified on Nov 14, 2024. For those with a mailing address on file, letters were mailed Feb. 4 that will notify impacted individuals of the incident.
The details
Following identification of the data breach, city officials engaged forensic consultants to investigate the incident, reported the incident to law enforcement and secured city systems, the release states.
The investigation identified that some personal or sensitive information within the city’s systems may have been exposed. Possible exposed information may include:
- Social Security number
- Driver’s license number
- Credit card information
- Financial account information
- Medical insurance information
“Privacy and security are our top priorities. We deeply regret that this incident occurred and will continue to implement the most stringent security protocols available to prevent incidents like this one in the future,” the city news release states.
Going forward
To determine if an individual was impacted by the data breach or for more information, city officials recommend calling 833-799-4194.
Impacted individuals are also able to enroll in a year-long free crediting monitoring and identity theft protection service provided by the city. Learn more at www.mckinneytexas.org/dataevent.
