McKinney businesses struggle to find employees due to lack of qualified workers, high cost of living


When driving across McKinney it is almost impossible for one not to see “Now hiring” or “Help wanted” signs displayed in business windows and on marquees.

At least 87 businesses in McKinney are hiring, according to a recent survey sent by the McKinney Chamber of Commerce to its members. The survey received 120 responses with 53.6 percent of respondents saying they pay employees an hourly rate between $12-$20.

McKinney is faced with a two-prong issue when it comes to hiring, area businesses and officials say. While some businesses struggle to hire lower- to middle-income workers because they might not be able to afford housing in McKinney, others say it is not a matter of pay but of finding skilled, qualified workers.

“If you’re getting paid between $20,000-$25,000 [per year]that’s not enough to be able to sustain life in Collin County,” said Lisa Hermes, president of the McKinney Chamber of Commerce.

John Rattan, owner of The Body Shop Collision Repair, said he has a hard time finding employees in any pay bracket because he cannot find qualified workers.

Gwen O’Connor, owner of Quality Personnel Service, a hiring agency in McKinney, said the job market is busy across the board whether its retail or the medi-spa industry. She said the trend also carries into trade industries as well, including mechanics and carpenters.

Cost of living

Although McKinney has a greater number of low-income housing units compared to neighboring cities, workers could still struggle to pay mortgage or rent.

The Texas Department of Housing considers a household spending more than 30 percent of its income on housing to be facing a “housing cost burden.”

Based on the TDH’s 30 percent threshold, to afford living in McKinney, the average household would need to make approximately $74,000 per year to pay a mortgage and approximately $39,500 per year to pay rent without facing a housing cost burden, according to the U.S. Census Bureau.

“By affordable housing you’re talking about the average apartment being, for a one-bedroom apartment, $975 per month plus utilities,” Hermes said. “So yeah, by comparison [McKinney’s] more affordable, but if you’re making a salary of even $50,000 a year … that’s a really tight budget.”

An employee making $8-$15 per hour for 40 hours a week makes approximately $16,640-$31,200 per year—and someone making that salary level may not be able to afford housing in McKinney, Council Member La’Shadion Shemwell said.

Shemwell said adding to the difficulty facing lower-income residents in McKinney is its lack of public transportation.

“[If someone] can’t afford to live in the community, then how are they going to be a maid at the Sheraton if they don’t have reliable transportation and they’re not making a ton of money [and]there is not public transportation to get them there?” Hermes said.

The public transportation offered in McKinney provides rides only to senior or disabled residents. Shemwell said, however, that the McKinney Urban Transit District is working to roll out a program for low-income riders by March or April.

Trade industry

Businesses in the skilled trade industry are also looking for employees.

The Body Shop Collision Repair, for example, is looking to hire 11 people to work as body man, body man helpers, painters and preppers, Rattan said.

Preppers, or workers who prepare a car to be worked on, are paid $15 per hour, Rattan said. A body man helper can make $30,000-$40,000 each year, and a body man can make between $65,000-$120,000 annually.

Rattan said one reason for the unfilled positions is because he cannot find qualified candidates.

“It looks like, to me, that there is not a shortage of jobs; there’s just a shortage of people that either want to fill those jobs or that are qualified,” he said.

Collin College is working to address this problem by opening the Collin College Technical Campus in Allen. Some programs offered at the new campus will include business and finance, automotive technician classes and welding, Collin College Executive Vice President Brenda Kihl said.

Although the facility is expected to open in fall 2020, Kihl said some programs are currently being offered at other campuses.

“I think the important thing is as an institution of higher education, Collin College has to be responsive to whatever [industry]needs may be,” she said.

Roundtable discussions were held with different industry leaders, such as Rattan, to identify needs in the workplace. This feedback was used to create programs at the new campus.

“We need their input a lot on the front end during the development phase, but then once the program is up and running we do continue to get that feedback from the industry so that we can modify the curriculum to ensure that the students are still getting the most relevant skills continuously,” Kihl said.

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  1. First, Lower income jobs should be geared to youth as entry level work, Second, we do not need more public transportation. We already have it for seniors and the disabled. That’s how it should be. Move to another city with public transportation if that’s what you want.

  2. Interesting article, I own a small business in McKinney with my wife that we started a couple of years ago. It’s been difficult as it is for any business starting up. But in line with the article, we are starting to find a need to hire someone and this is something that concerns me. A few years ago, I was part of the hiring process with another company in the same industry and the talent pool was slim, now top that off with cost of living, having to pay an above average wage to under qualified staff is another concern.

    Another side note to the whole thing. As our business grows it’s still hard to make the decision to hire or expand, with the cost of McKinney it really stifles our ability to set money aside, purchase new equipment or upgrade current equipment.

  3. Back in the 1960’s up until the late 1970’s a lot of blue-collar jobs were ‘on the job training’ bosses took the time to train or have an employee (w/experience already) teach the new employee.. I am in retail and worked my way up from ground level (6.00 phr) to upper mgmnt (42,000 yr) in 20 yrs… no college degree. Just having good employers that trusted in me as I did them.. Today it seems like bosses don’t have the time nor patience to train & kids don’t have the ‘respect nor desire’ to learn.. they want to be at the top right away.. sorta sad..

  4. This is not new “news”. Most cities in North Texas do not make it easy on those who need help or assistance due to not making enough to live whether it is transportation or housing. To buy a house in McKinney starting prices are 200k and if you are a lower middle income family it is not even feasible to buy. Until these cities decide to cap developers to build houses at affordable prices and provide trasportation for everyone that needs it this will continue. City Managers need to not just look at sales tax revenue and property tax revenue but to look at the full picture making sure that businesses are a good fit for the area.

  5. WE do need at least a taxi service if not mass transit that ties into Dart one day. Consider cheaper housing North and east of here that would help provide the labor but mass transit would help with the traffic congestion caused by outside city dwellers bring. See Dallas problem. House being build today are over priced. The land space that comes with the housing is like living in apartment but you have to cut the yard space. Townhouses build 20 years ago had more yard space.

  6. Regarding the shortage of skilled employees, I wonder how many of these businesses would hire someone coming out of prison trained in the desired skills? Our society needs to give a second chance and not turn away because of the label “ex-con”. Something to consider.

  7. A true article. And what’s really unique is that many of the financial institutions (banks, etc.) really squeeze the employee by “trying” to pay them as little as possible. I know this because I’ve had to hire around 150 employees in the past few years….

  8. TSTC in Waco churns out highly trained vocational students ever 3 months. I graduated there 21 years ago.

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Cassidy Ritter
Cassidy graduated from the University of Kansas in 2016 with a degree in Journalism and a double minor in business and global studies. She has worked as a reporter and editor for publications in Kansas, Colorado and Australia. She was hired as senior reporter for Community Impact Newspaper's Plano edition in August 2016. Less than a year later, she took the role of editor for the McKinney edition.
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