Telemedicine pilot program offers free health visits to McKinney

A pilot program with the McKinney Fire Department is offering free telemedicine to people who live and work in McKinney. (Courtesy Adobe Stock)
A pilot program with the McKinney Fire Department is offering free telemedicine to people who live and work in McKinney. (Courtesy Adobe Stock)

A pilot program with the McKinney Fire Department is offering free telemedicine to people who live and work in McKinney. (Courtesy Adobe Stock)

A partnership between the McKinney Fire Department and Integrative Emergency Services is providing telemedicine to people who live and work in McKinney.

With the telehealth portal, users can connect 24/7 with a board-certified emergency medicine physician. These visits are free during a pilot period, spanning from Aug. 4-18. Following this period, there may be a change for the service depending on insurance.


The pilot programs will be able to treat urgent medical issues, such as colds, the flu, headaches, stomachaches, diarrhea, nausea and vomiting. Ongoing conditions such as diabetes; asthma; hypertension; and everyday care, such as prescriptions and refills and birth control, can also be treated.

“During COVID-19, some people may be shying away from needed medical care,” said Danny Kistner, McKinney Fire Department chief, in a news release. “We hope the McKinney Fire Department’s telemedicine program will be a way for people to safely seek that help.”

To get started, use the following steps:

  • Visit https://ies.connectedcare.md/.

  • Click on “I’m a Patient” to register for an account.

  • Schedule a telemedicine visit by clicking "Visit Type” and selecting “McKinney Fire Mobile Medicine.”


Editor's note: This article has been updated to reflect an extension to the initial pilot program period.
By Miranda Jaimes
Miranda has been in the North Texas area since she graduated from Oklahoma Christian University in 2014. She reported and did design for a daily newspaper in Grayson County before she transitioned to a managing editor role for three weekly newspapers in Collin County. She joined Community Impact Newspaper in 2017 covering Tarrant County news, and is now back in Collin County as the editor of the McKinney edition.


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