New on-demand shuttle service GoZone approved for Lewisville, Highland Village and Denton

smart phone app with van in background
The Denton County Transportation Authority board voted July 22 to launch a new GoZone on-demand service through Via using vans and a mobile app. (Courtesy Andy Ambrosius of Via)

The Denton County Transportation Authority board voted July 22 to launch a new GoZone on-demand service through Via using vans and a mobile app. (Courtesy Andy Ambrosius of Via)

The Denton County Transportation Authority board voted unanimously July 22 to launch a new GoZone on-demand rideshare service for certain areas of Lewisville, Highland Village and Denton.

The service will launch Sept. 7 with 32 vans operated by an agreement through a private company called Via. The service would be available 365 days a year. Fares approved for the first six months of operation range from $0.75 in cash for a single ride to $3 for a day pass with monthly and annual passes available.

Board members also voted to continue the fixed route bus services in Lewisville and Denton for 90 days beyond Via’s start date to educate riders about the changes. That extension also allows time for troubleshooting any issues, according to board discussion with staff. That vote came after some concerns from the public as well as the Denton City Council about the change in services and the effects on riders.

DCTA plans to have someone aboard each fixed bus route every day for six weeks beginning Sept. 7 to help educate riders about the changes, per the board's vote of approval.

Lewisville Mayor TJ Gilmore, who is also a DCTA board member, said the new service will expand public transit options in his city.


“When you look at Lewisville’s numbers, we’re serving less than a 10th of a percent of our population,” Gilmore said of the current bus system. “Transit should be for everybody. And Via gets us there in Lewisville.”

He said when comparing the number of people living within a quarter-mile of the fixed bus routes and the number covered by the new GoZones, it’s a 50% increase in availability for Lewisville. Riders would have more options with Via to get to more places, which means access to more jobs, he said.

“When I talk to my business community and they see some of the options available with the Via, it’s amazing,” Gilmore said.

DCTA board member Dianne Costa, who represents Highland Village, said her city also supports the changes. “We feel like it is a win-win,” she said.

The board also voted to end DCTA’s on-demand services on Sept. 6. Those include the Highland Village and Lewisville to Flower Mound Lyft programs. Both of those services have had low ridership, according to DCTA staff. Also ending are the Downtown Denton Transit Center Evening On-Demand Zone and the Lewisville Lakeway On-Demand Zone. Those who use those services will be notified of the switch to the new Via service.

The Via on-demand service allows people to request rides through a mobile app. Trips can also be booked over the phone or in-person at the Downtown Denton Transit Center. Via trips are allowed within specific zones within Denton, Lewisville and Highland Village. Trips are not allowed between the different zones.

Flower Mound is not a member of the Denton County Transportation Authority and is not included in the new services.

Editor's note: This story has been updated to correct an error. It should have said monthly and annual passes are available.

By Valerie Wigglesworth
Valerie has been a journalist for more than 30 years. She is currently managing editor for DFW Metro for Community Impact Newspaper.


MOST RECENT

picnic tables on turf
400 West Main in Lewisville offers outdoor venue for events

The venue in Old Town Lewisville can host events of up to 250 people.

person in fire fighting suit
Lewisville, Flower Mound and Highland Village collaborate on joint fire training building

Construction of the fire training facility is expected to begin this fall.

Peter Lake (left), chair of the Public Utility Commission of Texas, and Brad Jones, interim president and CEO of the Electric Reliability Council of Texas, provided an update on state regulators' electric grid redesign efforts in Austin on July 22. (Ben Thompson/Community Impact Newspaper)
Regulators: Texas electric grid prepared for potentially record-breaking demand next week; 'once-in-a-generation reforms' underway

The heads of the agencies in charge of the Texas electric grid met in Austin on July 22 to provide updates on their grid reform efforts.

trail with trees
Lewisville's new Thrive Nature Park to hold grand opening on Aug. 28

A grand opening for Lewisville's new Thrive Nature Park is set for Aug. 28.

rendering of buildings
Lewisville looking to propose nearly $100M bond measure to fund new public safety complex

The city of Lewisville is poised to call a November bond election to fund a new central police and fire complex.

The Lewisville location of Northern Tool   Equipment will open in its new location July 29. (Courtesy Northern Tool   Equipment)
Northern Tool + Equipment retailer moving to new location in Lewisville to make way for I-35E expansion

Widening of I-35E has required partial demolition of the current location for Northern Tool + Equipment.

building rendering
Lewisville amends economic development agreement on Old Town project

Nack Development has pledged to invest $5 million to construct a three-story building at Main and Charles streets in Lewisville.

sick dog at hospital
Permit approved for new emergency veterinary hospital in Flower Mound

Flower Mound Town Council unanimously approved a specific-use permit July 19 for Prairie Plaza Vet.

Suburban Yacht Club plans to open in Plano in August. (Courtesy Shannon McCarthy)
Suburban Yacht Club coming to Plano; Gidi Bar & Grill opens in Frisco and more DFW-area news

Read the latest business and community news from the Dallas-Fort Worth area.

meeting
Flower Mound looking to create commission to help make community better

The proposal calls for a seven-member commission that would meet bimonthly starting in October.

Pizza and wings will be offered at Barro's Pizza when the restaurant opens in McKinney this September. (Courtesy Barro's Pizza)
Barro's Pizza coming to McKinney; Murad Furniture opens in Richardson and more DFW-area news

Read the latest business and community news from the Dallas-Fort Worth area.