Colombian roots inspire family to open Trio Craft Coffee in Flower Mound


Some of Carlos Palacio’s earliest memories formed in the tropical sprawls of Colombia and Mexico while sipping cafe con leche at his grandmother’s house.

“Just being Hispanic and growing up in Mexico and Colombia—[drinking coffee is]just part of the culture,” Palacio said.

His early relationship with coffee manifested into what would become Trio Craft Coffee—Palacio’s specialty coffee shop, which he runs with his wife, Susan, in Flower Mound.

“When we got married, we knew we wanted to pursue some form of family mission through business,” Susan said. “After seeking our own interests and giftings and heart, we … landed on a coffee shop as a really good fit for … a family mission.”

And as the couple continues to stake their claim in the specialty coffee scene of North Texas, they keep coming back on the same mantra: To do one thing and to do it well.

An integral part of that, Susan said, is believing that they are one of the best in their class.

“[We try to] add value through excellent service and excellent experience here, and that comes through environment, through interactions with our baristas,” Susan said. “And then, obviously, we aim to have the best product in town.”

Having undergone a relocation, a rebrand and change of coffee supplier since opening four years ago, the Palacios still maintain that educating people about coffee is their mission. And that mission, Palacio says, is three-pronged—hence the name Trio Coffee.

“We have a heartbeat for unearthing creation to the best of our ability and creating the best product that we can,” Susan said. “Trio was initially birthed out of the desire to communicate education that falls into three different facets. Coffee, really, is boiled down to the water element, the bean and the baristas.”

But the Palacios are not settling in just yet. They have plans to continue expanding their food menu and potentially open a second location—all with a 3-month-old in tow.

Part of the Palacios’ growth efforts include spreading the word about their food offerings.

“We are trying to promote a little bit more of our lunch, which our sandwiches are amazing, but we’re just known as coffee,” Palacio said.

Trio also offers breakfast tacos Monday through Friday from 7-11 a.m.

In addition to coffee, fruit smoothies, hot chocolate and teas are offered.

With new endeavors on the horizon, though, Palacio said they are still constantly working to improve their current operations.

“[We are] definitely trying to polish the backbone—the engine,” Palacio said.

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  1. Jennifer Bussey

    For M. Karen Martin (and anyone else), here’s the link to the website:

    If you’re familiar with Flower Mound, they’re at 3040 and 2499 in the shopping area with the Tom Thumb, but closer to the main road. I go ALL the time, and it hits all the marks. Great drinks, laid-back atmosphere, lots of people in there for hours, and the baristas really make it. It’s the perfect balance of big city expertise and small town feel.

Gavin Pugh
Gavin got his chops as a reporter when he was editor-in-chief of the Baylor Lariat. He graduated with a degree in journalism from Baylor University and has since come on board as the reporter for Community Impact Newspaper's Plano edition. His beat includes transportation, Plano ISD and municipal government.
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