What you need to know
It marks the highest number of rides completed since FY 2018-19 before the COVID-19 pandemic, according to the news release. Overall, the transportation authority saw 33% more riders in FY 2022-23 compared to FY 2021-22.
“We’re excited to see the outstanding growth in ridership across our entire network of transit offerings,” President and CEO Paul Cristina said in a statement. “Our remarkable growth in 2023 shows our team’s efforts to focus on the customer experience and strengthen our service offerings really resonated with our customers.”
Sorting out details
The transportation authority saw the largest ridership gains across its GoZone on-demand and combined bus services.
Bus services drew 37% more riders in FY 2022-23 compared to FY 2021-22 while GoZone saw a 38% increase in ridership. A-train ridership also grew more than 28% in FY 2022-23, according to the news release.
GoZone completed more than 853,000 rides in FY 2022-23 while operating in Denton, Lewisville and Highland Village, according to the transportation authority’s website.
All other modes of transportation services, including Commuter Vanpool, Access paratransit and regional on-demand services saw increases in ridership, according to the news release.
To see the transportation authority’s performance data on its transportation modes, go to www.dcta.net/dashboard.
