The big picture
The state is providing financial assistance through two programs: the Low-Income Household Water Assistance Program and the Low-Income Home Emergency Assistance Program. Initially set to close Sept. 30, the programs have been extended to Dec. 29.
Eligible expenses include electricity, gas, propane, water and wastewater fees. Through a partnership between Dallas Water Utilities, Dallas County and the state, some customers may receive up to the total amount due to reconnect their water service, avoid disconnection, or to pay a current or future bill.
Who it’s for
Homeowners and renters must meet this criteria to qualify for assistance:
- Their household income must be at or below 150% of Federal Poverty Income Guidelines.
- At least one occupant in the household must be a U.S. citizen or qualified immigrant.