There’s now a convenient one-stop location for conducting in-person business at Fort Worth’s new city hall, located at 100 Fort Worth Trail in Fort Worth.

The details

Mayor Mattie Parker and other city officials were on hand Aug. 19 to cut the ribbon on the fifth-floor customer service area, according to a Facebook post.

Services for residents, developers and other customers who need in-person assistance include:
  • Development services
  • Water bill pay and water applications
  • Central cashier
  • Parks and recreation
  • Environmental services
  • Transportation and public works
  • Neighborhood services
  • Fire department
A city news release states the relocation aims to prioritize and streamline customer service by providing a more convenient way to access all necessary services in one location.

Hours of the new customer service area are 8 a.m.-5 p.m., according to the news release.