"The revamp of our website is not just about addressing technical glitches; it's about elevating the overall user experience," said Joe Don Bobbitt, chief appraiser at TAD, in a news release. "We recognize that our website serves as a vital touchpoint for our customers, and we are committed to providing them with a modern, user-friendly platform that meets their needs."
The details
There are a number of new features available now, with more expected to be available by May. The features now available include:
- New category search feature with 14 unique filters, allowing for more precise searches
- 15 new fields, including specific values, dates, multiownership and agent information, have been added to the property search and dashboard
- Ability to export data in multiple formats, including exporting directly into Microsoft Excel or as a text file
- Ability to request an online PIN for self service
- Advanced dashboard features, such as receiving departmental-specific messages and notifications
- An updated online value negotiation tool to streamline taxpayer experience
- Ability for agents to submit mass protests
- Ability to view and download Tarrant Appraisal District evidence to prepare for appraisal review board meetings
- Ability to watch Appraisal Review Board meetings from the website’s dashboard
In December, the Tarrant Appraisal District board hired a third-party information technology firm to investigate the potential of interference with the district's information systems. In March, officials with the appraisal district released a summary of those findings indicating the inability to pinpoint the initial source of the attack and no direct evidence of data theft.
