Libraries in Keller, Roanoke, Northeast Fort Worth providing curbside, appointment services

The Roanoke Public Library and Keller Public Library began offering in-person services May 4. The city of Fort Worth announced it will begin its own curbside pickup service May 19. (Courtesy Adobe Stock)
The Roanoke Public Library and Keller Public Library began offering in-person services May 4. The city of Fort Worth announced it will begin its own curbside pickup service May 19. (Courtesy Adobe Stock)

The Roanoke Public Library and Keller Public Library began offering in-person services May 4. The city of Fort Worth announced it will begin its own curbside pickup service May 19. (Courtesy Adobe Stock)

From virtual storytelling to Youtube channels and DIY at-home activities, public libraries have sought a number of creative avenues to stay connected with the public through the COVID-19 pandemic.

Since May 4, the Keller Public Library has scheduled 30-minute visits for groups of up to five people, while the Roanoke Public Library has offered a curbside pickup service. Beginning May 19, select Fort Worth libraries will join Keller and Roanoke public libraries by providing in-person services.

“We’re offering curbside service at five locations ... so that [residents] can pick up materials they either had on hold before quarantine or may want to place on hold,” said Theresa Davis, Fort Worth Public Library spokesperson.

Fort Worth Public Library locations offering curbside service include Summerglen, Golden Triangle, Northwest, East Regional and Southwest Regional. All other Fort Worth library locations remain closed at this time, officials said.

Fort Worth Public Library curbside pickup times are Tue.-Fri. from 10:30 a.m.-6:30 p.m. and Sat. from noon-5 p.m.


Once a library cardholder in good standing schedules a hold with a specific library, they will be given a window of time for pickup; they must provide details of their car and where staff should place materials or if they will utilize a walk-up service.

“We are going to follow some specific social distancing protocols to ensure that everyone remains safe,” Davis said.

Staff will wear masks, verify cardholder identification through the window and quarantine all returned materials for at least 72 hours, among other precautions, Davis said.

The Keller Public Library is taking similar precautions by reducing hours and limiting building access to appointments only.

The library is still operating a drive-thru service window Mon.-Fri. from 10 a.m.-6 p.m. and Sat.-Sun. from noon-5 p.m. All returned materials will be quarantined, and enhanced sanitation protocols will be followed. In-person programming is canceled until at least May 17, officials said.

While the Roanoke Public Library is closed to the public due to recommendations from Denton County Public Health officials, the library has provided pickup service since May 4.

Residents can place holds on items at www.rpltx.com or by phone. When arriving at the library for pickup, residents are advised to park and call for assistance.

Staff members will be wearing gloves and masks for safety, officials said.
By Ian Pribanic
Ian Pribanic covers city government, transportation, business and education news for Community Impact Newspaper in the Keller-Roanoke-Northeast Fort Worth areas. A Washington D.C. native and University of North Texas graduate, Ian was previously an editor for papers in Oklahoma, West Texas and for Community Impact in New Braunfels.


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