An executive order from Gov. Greg Abbott allowed all Texas retailers to offer to-go services beginning April 24. Then on April 27, Abbott announced that retail stores, restaurants, movie theaters and malls across Texas would be permitted to operate with 25% occupancy by the end of the week.
Marcell Timmons, director of retail operations at Gracebridge Resale Frisco, said offering retail to-go services has been a real benefit.
“We created an online store once we shut down our actual sales floor,” Timmons said. “The retail to go has been actually good for us because basically the people who have been itching to get to the store, we gave them an extra option in order to continue to support and shop Gracebridge Resale.”
Frisco businesses such as Pinspiration and Crafted Wood Craft Studio are also offering retail to-go services. Pinspiration offers curbside pickup from 4-7 p.m. daily. Crafted owner Melissa Winton said her business is launching three new take-home craft kits on May 1. She offers curbside pickup by appointment from noon to 2 p.m. weekdays.
With the statewide stay-at-home order expiring April 30, Timmons said Gracebridge Resale will resume its temporary hours of 11 a.m. to 7 p.m. Monday through Friday. However, it will also offer curbside pickup times from 11 a.m. to 4 p.m. weekdays.
“We're going to keep the retail to-go option online as well as open up our store for a minimum amount of hours each day,” Timmons said. “[For] people who want to continue to shop but still leery about getting out there in the public, the online option is still going to be available for them to shop.”
New Balance Frisco is back to its regular hours of 10 a.m. to 7 p.m. Monday through Friday and 10 a.m. to 6 p.m. Saturday, but will continue to offer retail to-go services after reopening May 1.
Brad Schweig, vice president of operations at Sunnyland Outdoor Living, said he is looking forward to being able to fully open. He said the business has had a record amount of online orders this month, but with the temporary hours of 10 a.m. to 4 p.m. weekdays, 10 a.m. to 5 p.m. Saturdays and noon to 5 p.m. Sundays, the sales numbers have still been “pretty bad.”
“I thought our business would be zero for the month of April,” Schweig said. “There’s [been] enough money to keep the lights on and keep people employed still. That's what's most important right now.”
Stonebriar Spa owner Sharon Medina said her business has been offering retail items for curbside pickup throughout April. However, she said retail sales have been only about 25% of the typical level for the month. With Mother’s Day coming up on May 10, Medina said the business will continue offering curbside pickup from 10 a.m. to 5 p.m. and plans to open to the public beginning May 1.
“I’m a spa, so I can't open for services, but I have a fabulous retail area,” she said. “We'll be selling gift cards and Mother's Day presents, and the social distancing [requirement] will definitely be in play.”
Schweig said Sunnyland Outdoor Living being allowed to open May 1 will be better for the business, though he does not expect to see a huge turnout.
“We were running our occupancy numbers to figure out what 25% is,” Schweig said. “And even at 25%, I don't think we've ever had that many people in our store at one time under any circumstance. So that's a good thing we don't have to worry about there as far as the occupancy issues.”
Schweig said Sunnyland Outdoor Living is also planning to offer private appointments for customers who may not yet be comfortable going into a store full of people.