Akin Akinseye has years of experience in the pharmaceutical industry. He has worked for well-known companies, such as CVS Pharmacy and Walgreens, and owned a pharmacy in The Colony for six years.
His philosophy of how a pharmacy should be run did not come solely from his background in pharmaceuticals; it originated from working with computers.
After moving his family from Nigeria in 1999, Akin worked for Dell, where he said the company mindset is “the customer is always right.”
“The customer always comes first; it doesn’t matter who the customer is,” Akin said. “Some customers might be challenging, but it’s a mindset of how you turn that situation into something positive for you.”
This service-centered mentality is at the heart of Frisco RX Pharmacy, which Akin opened with his wife Niki, who is also a pharmacist, in 2017. The pharmacy’s services include filling prescriptions, free delivery and compounding. The store also offers over-the-counter medication, medical equipment and immunizations. Akin said the pharmacy’s services are designed to put customers first.
“When I became a pharmacist in 1988, my dad told me, ‘When you’re working in a pharmacy or in a medical environment, the people coming in to see you are not feeling well,’” he said. “‘They’re not going to be in a very good frame of mind most of the time. You have to understand that you have to make them feel comfortable.’”
Akin said the free delivery service is not just for customers in the Frisco area. The pharmacy has delivered to cities as far as Sherman and Fort Worth.
Compounding is the process of mixing and customizing medications to the patient’s specific needs and dosage. Frisco RX Pharmacy can compound medications into capsules, creams or other forms to make medications easier to take.
Niki said she loves the home-feel of Frisco RX Pharmacy.
“It’s just a good neighborhood pharmacy, a family-owned business that’s very personal,” she said.
Frisco RX Pharmacy
7227 W. Main St., Ste. 201, Frisco
Hours: Mon.-Fri. 9 a.m.-7 p.m., Sat. 10 a.m.-3 p.m., closed Sundays