This applies to residents in most areas of the communities of Bartonville, Double Oak and Copper Canyon, as well as portions of Highland Village, Flower Mound and some unincorporated areas of Denton County.
“We’re having a large leak that they’re trying to get under control,” Tammy Villareal, a spokesperson for the corporation, said.
Zooming out
Due to the water main break, officials have called for a stage 4 of its water demand plan, which prohibits outside watering. The corporation has four color-coded stages for emergency water demand management.
- Stage 1 (green)—Calls for voluntary water conservation
- Stage 2 (yellow)—Directs residents not to water on Sundays
- Stage 3 (orange)—Only allows for watering in designated areas
- Stage 4 (red)—Prohibits outside watering
The conservation plan, which was implemented around 9 a.m. on Oct. 2, was initially a stage 3 but was changed to a stage 4 on Oct. 3 due to the severity of the leak.
What they’re saying
Chad Wolf, general manager of Cross Timbers Water Supply Corporation, said there was no direct cause of the water main break. It seems the water main was just old, he said.
“Sometimes stuff happens,” Wolf said. “It’s a 25-30 year-old line and it blew out."
Villarreal said the issue is temporary and that contractors are working to get the water main fixed by the end of Oct. 3.
