Updated 9:34 a.m. Oct. 4

Chad Wolf, general manager of the Cross Timbers Water Supply Corporation, said that the water main break on Copper Canyon Road has been repaired and the corporation is implementing stage 2 of its water conservation plan. Stage 2 prohibits outside watering on Sundays. As part of the plan, residents with odd numbered last digit addresses are able to water their lawns on Monday, Wednesday and Friday. Residents with even numbered last digit addresses can water on Tuesday, Thursday and Saturday.

The Cross Timbers Water Supply Corporation is also asking residents not to water their lawns between the hours of 6 a.m. and 7 p.m.

Posted 5:26 p.m. Oct. 3

Residents served by the Cross Timbers Water Supply Corporation are being asked to shut off their sprinklers after a water main break on Copper Canyon Road on Oct. 2.


This applies to residents in most areas of the communities of Bartonville, Double Oak and Copper Canyon, as well as portions of Highland Village, Flower Mound and some unincorporated areas of Denton County.

“We’re having a large leak that they’re trying to get under control,” Tammy Villareal, a spokesperson for the corporation, said.

Zooming out

Due to the water main break, officials have called for a stage 4 of its water demand plan, which prohibits outside watering. The corporation has four color-coded stages for emergency water demand management.
  • Stage 1 (green)—Calls for voluntary water conservation
  • Stage 2 (yellow)—Directs residents not to water on Sundays
  • Stage 3 (orange)—Only allows for watering in designated areas
  • Stage 4 (red)—Prohibits outside watering


The conservation plan, which was implemented around 9 a.m. on Oct. 2, was initially a stage 3 but was changed to a stage 4 on Oct. 3 due to the severity of the leak.

What they’re saying

Chad Wolf, general manager of Cross Timbers Water Supply Corporation, said there was no direct cause of the water main break. It seems the water main was just old, he said.

“Sometimes stuff happens,” Wolf said. “It’s a 25-30 year-old line and it blew out."


Villarreal said the issue is temporary and that contractors are working to get the water main fixed by the end of Oct. 3.