Public transit ridership in the Austin area dipped significantly as a result of the city and county prohibiting gatherings with more than 250 people, workplaces encouraging employees to work from home and restaurants announcing temporary closures.
Dottie Watkins, Capital Metro's chief customer officer, told the transit agency's board of directors in a March 17 meeting that on March 16, ridership was down about 40% across all the agency's services.
In an effort to respond to the safety concerns while still keeping service operating for those who need access to transit, Capital Metro announced a limited service schedule would start March 18.
- Most MetroBus and MetroRapid routes will operate on Sunday schedules. Watkins said a few routes that normally do not operate on Sundays are going to be added. MetroAccess will align with this schedule.
- MetroRail service will continue its weekday daytime schedule but will not offer late-night Friday or Saturday service. The service does not run on Sundays.
- MetroFlyer and MetroExpress routes will be reduced to about half their scheduled trips.
- On-demand pickup service will operate between 10 a.m. and 6 p.m.
"Financially, there is no question ... this is going to be a significant hit for Cap Metro," Clark said. "I think we need to be thinking of this as a marathon, not a sprint. All our posture has been based on that."
