Without water service? Austin Water outage map shows you are not alone

Austin Water issued a citywide boil water notice Feb. 17. (Nicholas Cicale/Community Impact Newspaper)
Austin Water issued a citywide boil water notice Feb. 17. (Nicholas Cicale/Community Impact Newspaper)

Austin Water issued a citywide boil water notice Feb. 17. (Nicholas Cicale/Community Impact Newspaper)

Austin Water customers across all nine of the utility’s pressure zones are currently either without water or have low water pressure, according to a map the utility district released at 8 a.m. Feb 19 illustrating regional outages.

According to the latest update by Austin Water, the district is working to bring its water storage up from 32 million gallons to 100 million gallons, which will allow it to maintain a healthy water system. Data by the utility shows storage has been under 100 million gallons since Feb. 15 and reached a low of less than 12 million gallons stored at the end of the day Feb. 17 before starting to rebound.

Water usage in Austin peaked midday Feb. 17 but has decreased over the past 36 hours. Austin Water continues to ask residents to conserve water while crews repair water main breaks and leaks in the water system. Water main breaks can be reported to the utility here.

“It's going to be a multiday process to restore pressure and service and then clear the system for use," Austin Water Director Greg Meszaros said Feb. 18. “For customers who don’t have water, it's better to plan for worse conditions—days without water, rather than hours. We would encourage customers to take whatever steps they can to try to work through a multiday outage.”

On Feb. 18, Austin Water said its three water treatment plants are operating, and its priority is restoring water service to Austin-area hospitals.


Austin Water customers are also still under a boil-water notice. The notice directs residents to boil water collected from pipes and faucets for at least two minutes and then to cool water before using it to drink or cook. Austin Water will update residents when the boil-water notice is lifted.
By Nicholas Cicale
Nick has been with Community Impact Newspaper since 2016, working with the Lake Travis-Westlake and Southwest Austin-Dripping Springs editions. He previously worked as a reporter in Minnesota and earned a degree from Florida State University.


MOST RECENT

The “Click It or Ticket” enforcement period across Texas roads will start on May 24. (Courtesy Adobe Stock)
TxDOT will launch annual ‘Click It or Ticket’ campaign Monday, May 24

The campaign comes after a 2020 that saw a 16% increase in deaths of unbuckled motorists.

The city began looking into establishing sanctioned campgrounds after Proposition B's passage in May. (Ben Thompson/Community Impact Newspaper)
UPDATED: Austin parks, other city properties make up preliminary list of sanctioned homeless campsites

City staff will consider feedback from council members and residents as a final list of possible campgrounds is developed this spring.

Public schools cannot require students, teachers, parents and other staff members or visitors to wear masks after June 4, Gov. Greg Abbott declared in an executive order issued May 18. (Courtesy Adobe Stock)
Public schools can't require students, staff to wear masks after June 4, Gov. Abbott says

"Texans, not government, should decide their best health practices, which is why masks will not be mandated by public school districts or government entities," Gov. Greg Abbott said.

Photo of the Austin skyline from Zilker Park
Austin-Travis County moves down to Stage 2 coronavirus risk, relaxes mask recommendations for vaccinated individuals

Fully vaccinated residents of Travis County now have the option to forego a mask in most circumstances.

Photo of shoppers eyeing a table of books
Texas Book Festival announces in-person and online events this fall

The annual festival will have a hybrid model this year after going virtual in 2020.

Raising Cane's sells chicken fingers, chicken sandwiches, crinkle-cut fries, Texas toast and more. (Courtesy Raising Cane's)
Raising Cane's to open 2nd Cedar Park restaurant; Tacodeli coming to Circle C and more Central Texas news

Read the latest business and community news from the Central Texas area.

Effective June 26, unemployed Texans will no longer be eligible to receive the $300 weekly unemployment supplement from the Federal Pandemic Unemployment Compensation program. (Courtesy Adobe Stock)
Gov. Greg Abbott announces end-date for Texans to receive federal pandemic-related unemployment benefits

Effective June 26, unemployed Texans will no longer be eligible to receive the $300 weekly unemployment supplement from the Federal Pandemic Unemployment Compensation program.

Tacodeli co-owners Roberto Espinosa and Eric Wilkerson opened their first location in 1999. The seventh location for the local chain in Austin will open this summer in Circle C. (Courtesy Tacodeli)
Tacodeli to open a Circle C location this summer

The new location will be the seventh in Austin for the locally based chain, which first opened in 1999.

Photo of a girl weariing a mask and backpack
Austin ISD: mask policy to remain after new CDC guidance

The district said it would continue to require masks at least through the end of the current school year.

The city of Austin's Smart Mobility Office has partnered with Ford on self-driving vehicle initiatives. (Courtesy Ford Motor Company)
Austin's transportation department paving the way for rise in autonomous vehicle traffic

Several private companies are working on autonomous vehicle initiatives in Austin in addition to the city's own smart infrastructure planning.