“This boil water notice is currently in specific areas and is a precautionary measure to ensure the health and safety of our customers,” Austin Water Director Greg Meszaros said in a Feb. 17 statement. “Austin Water has not detected contaminants in the water we are providing.”
According to the public utility, Austin Water’s treatment plants are functioning normally, but water demand in the city has increased over the past 24 hours. The boil water notice asks all customers to conserve water and to limit use to essential needs only.
Those in the areas impacted by the notice should bring water to a rolling boil for at least two minutes and then cool the water before using it to drink or cook, according to the notice.
Some Austin Water customers have reported limited or no water flow at their properties. In a Feb. 16 statement, Austin Water said customers experiencing water outages could have frozen pipes due to the weather or could be impacted by water line breaks.
On Feb. 16 there were eight water main breaks, impacting 120-160 homes, according to Austin Water.
A map of active water leaks can be found here.