Round Rock asks residents to cut back water use, emphasizes no customers will lose service

Customers may cut back on water use by only using water for drinking, cooking and dripping faucets.

Unlike water service, the city does not manage electric utilities. Oncor provides electric services for the area and the Electric Reliability Council of Texas manages the electric grid for the state. Oncor announced Feb. 16 that outages in its service area also included Round Rock.

"We understand the frustration that comes with a historic weather system like this," according to a response to a comment on the post. "We do have resources available for those in emergency situations related to outages. If you do need that information, please reach out to us with those questions. City staff are doing all we can at this time. The city has made arrangements for those in an emergency situation without power."