As Pflugerville prepares plan to improve accessibility, city seeks public input

The primary focus of the plan is to help make city services, facilities, programs and activities more accessible to all residents. (Screenshot courtesy city of Pflugerville)
The primary focus of the plan is to help make city services, facilities, programs and activities more accessible to all residents. (Screenshot courtesy city of Pflugerville)

The primary focus of the plan is to help make city services, facilities, programs and activities more accessible to all residents. (Screenshot courtesy city of Pflugerville)

The city of Pflugerville has begun preparations for an Americans with Disabilities Act transition plan to help improve accessibility for citizens throughout the city. Following a Nov. 19 meeting featuring city staff and representatives from Kimley-Horn, the firm overseeing the plan, public feedback on the plan's scope will be accepted through 5 p.m. on Dec. 21.

The primary focus of the plan is to help make city services, facilities, programs and activities more accessible to all residents. The scope also incorporates current barriers to access prevalent city facilities and means of improving their accessibility.

Title II of the ADA requires state and local governments to develop transition plans, have an ADA coordinator, establish grievance procedures and create a transition plan if structural changes are necessary to help enhance accessibility. Cities must ensure individuals with disabilities have access to programs, services and activities, as well as pedestrian facilities such as sidewalks, per the scope.

Four city facility realms addressed in the plan's scope include buildings, pools and public rentals; parks facilities; paved trails; and signalized intersections.

City facilities


The city of Pflugerville selected the following facilities for ADA compliance evaluations:

  • Pflugerville Public Library

  • Pflugerville Recreation Center

  • Utility Billing

  • Pflugerville City Council chambers

  • Scott Mentzer Pool

  • Green Red Barn

  • Windermere Clubhouse

  • Pfluger Grove Pavilion

  • Lake Pflugerville Pavilion


Of the nine facilities, the most common issues addressed included noncompliant accessible parking, noncompliant accessible routes to entrances, noncompliant public areas and noncompliant restrooms.

Parks facilities

From city parks facilities, the following parks were incorporated into the scope:

  • Bohls Park

  • Creekside Park

  • Falcon Pointe Central Park

  • Gilleland Creek Park and pavilion

  • Heritage Park


The most commonly addressed issues denoted included noncompliant accessible parking and noncompliant pathways and access to park amenities. Evaluations of sidewalks were incorporated into analyses of both city and parks facilities, featuring similar findings.

Paved trails

Among paved trails included in the plan's evaluation, the city sought input on 2 miles' worth of paved trails, including:

  • Bohls Loop Connector

  • Gilleland Creek Trail

  • Thi Ho Memorial Trail


Frequent issues noted included excessive slopes and a lack of connecting routes.

Signalized intersections

The city identified 17 intersections for evaluation in Kimley-Horn's analysis, which included West Pflugerville Parkway at Grand Avenue Parkway, East Pecan Street at Old Austin-Hutto Road, Grand Avenue Parkway at Picadilly Drive and Kelly Lane at Colorado Sands Drive, among others.

Findings noted issues with curb ramps, including misplaced or a lack of warning services ahead of the roadway.

Public feedback will be accepted until Dec. 21 via emails sent to projects@pflugervilletx.gov; an online survey; and noting areas of concerns to the city's online, interactive transition plan map.
By Kelsey Thompson
Kelsey Thompson is the reporter for Round Rock, Pflugerville and Hutto, where her work focuses on education, city government and community development. Originally from Upstate New York, Kelsey relocated to Austin after graduating from Syracuse University in May 2019.


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