No late fees, utility disconnections for Pflugerville residents through mid-July

The grace period has been attributed to the coronavirus pandemic. (John Cox/Community Impact Newspaper)
The grace period has been attributed to the coronavirus pandemic. (John Cox/Community Impact Newspaper)

The grace period has been attributed to the coronavirus pandemic. (John Cox/Community Impact Newspaper)

The city of Pflugerville will not issue late fees or disconnect residents' utilities through July 15, the city announced in a May 27 news release. The grace period has been attributed to the coronavirus pandemic.


The city's utility billing office has remained closed to the public during the health crisis, with phones operating from 10 a.m.-4 p.m. at 512-990-6100. Per the release, the city has been experiencing high call volumes and encourages residents to send an email to utilitybilling@pflugervilletx.gov or the use city's web chat feature at https://utilitybilling.pflugervilletx.gov.
By Kelsey Thompson
Kelsey Thompson is the reporter for Round Rock, Pflugerville and Hutto, where her work focuses on education, city government and community development. Originally from upstate New York, Kelsey relocated to Austin after graduating from Syracuse University in May 2019.


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