The city of Pflugerville will not issue late fees or disconnect residents' utilities through July 15, the city announced in a May 27 news release. The grace period has been attributed to the coronavirus pandemic.

The city's utility billing office has remained closed to the public during the health crisis, with phones operating from 10 a.m.-4 p.m. at 512-990-6100. Per the release, the city has been experiencing high call volumes and encourages residents to send an email to [email protected] or the use city's web chat feature at https://utilitybilling.pflugervilletx.gov.