Kroger opened up its over 70,000-square-foot fulfillment center on 2401 Ferguson Lane, Austin, in March. The Austin center works in conjunction with the Dallas fulfillment center, according to the company. Orders are picked and packed in Dallas, placed in climate-controlled vehicles and travel to the Austin facility. There, orders are placed on refrigerated trucks and delivered to area customers.
The grocer has accepted EBT payment and SNAP benefits for in-store purchases in the past, but the move to include online orders and deliveries will reach more customers, according to representatives with the company.
“Austin is one of the fastest-growing cities in the country, and we are thrilled to connect more customers to the Kroger delivery shopping experience,” said April Martin, Kroger’s head of E-commerce corporate affairs and communications.
Customers who want to use EBT payment on the Kroger app or www.kroger.com can:
- Add an EBT account number as a new card under “my account” and “wallet”
- Fill a cart with SNAP-eligible items
- Select a pickup or delivery time
- Once on the checkout screen, select EBT as the payment method and enter the PIN to confirm the order
