UPDATE: New Braunfels Utilities water station service extended through Saturday

Water obtained at the station will need to be boiled before use. (Warren Brown/Community Impact Newspaper)
Water obtained at the station will need to be boiled before use. (Warren Brown/Community Impact Newspaper)

Water obtained at the station will need to be boiled before use. (Warren Brown/Community Impact Newspaper)

Update: 5 p.m., Feb. 19

New Braunfels Utilities and the city of New Braunfels have extended water station service at the Civic Center, located at 375 S. Castell Ave., and the NBU Service Center, located at 355 FM 306, until Saturday, Feb. 20.

In addition to water from the NBU system, the Civic Center location will also offer water that has been purified and does not need to be boiled.

Update: 8:15 a.m., Feb. 19

In addition to a water station that was established at the New Braunfels Civic and Convention Center, five additional locations will open Feb. 19 for residents to access water.


The additional stations will be open from 10 a.m.-7 p.m. and include the following:

New Braunfels City Hall, 550 Landa Street

NBU Main Office, 263 Main Plaza

NBU Service Center, 355 FM 306

McKenna Events Center, 801 W. San Antonio Street

Landa Haus, 360 Aquatic Circle

The Civic and Convention Center will continue to operate as a warming center and has potable drinking water and dry goods available.

On Feb. 19, NBU announced that it had identified 5,000 customers with continuous water consumption, which indicates significant leaks. The system typically pumps 10-12 million gallons of water per day during winter months but is currently pumping 28 million gallons as a result of leaks.

For additional information about leak locations in the service area, customers can view the NBU water outage tracker online and are encouraged to report any leaks, low water pressure or total loss of water.

Original story: 7 p.m., Feb. 18

In collaboration with the city of New Braunfels, New Braunfels Utilities has established a water station for area residents without water.

The station will be open at the Civic and Convention Center, located at 375 S. Castell Ave., New Braunfels, until 9 p.m. Feb. 18 and from 9 a.m.-7 p.m. Feb. 19.

Residents in need of water can bring containers up to a five-gallon bucket to the station and are advised to enter the building on the Castell Avenue side.

One case of bottled water per family is available upon request. Due to an ongoing boil-water notice, any water obtained from the filling station will need to be boiled before consumption.

For additional questions, residents can call 830-221-4002.
By Lauren Canterberry
Lauren began covering New Braunfels for Community Impact Newspaper in 2019. Her reporting focuses on education, development, breaking news and community interest stories. Lauren is originally from South Carolina and is a graduate of the University of Georgia.


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