Customers are encouraged to pay online and the convenience fee will be credited back to their account during the closure. Mail-in payments and online banking methods remain unchanged.
During this time, CLWSC will not be turning water off due to non-payment.
Most CLWSC employees are working remotely. Front-line employees will continue field work to ensure continuous delivery of safe drinking water, according to the press release.
For questions, dial 830-312-4566 or send emails to [email protected]