Boil water advisory implemented for WD 10 customers in West Lake Hills

Water District 10 customers are under a boil water notice. (Amy Denney/Community Impact Newspaper)
Water District 10 customers are under a boil water notice. (Amy Denney/Community Impact Newspaper)

Water District 10 customers are under a boil water notice. (Amy Denney/Community Impact Newspaper)

Water District 10 issued a boil water advisory Feb. 17 amid days of unprecedented cold weather in the Greater Austin area.

WD 10 has experienced a power outage at its McConnell pump station located on Spiller Lane in West Lake Hills. Those impacted include residents within the city of West Lake Hills as well as the Rob Roy, Westlake Highlands and new Camelot developments.

Out of an abundance of caution, individuals should boil water for at least two minutes prior to consumption even when using filtered tap water, per recommendations by the Centers for Disease Control and Prevention.

Individuals should not use untreated water or ice produced by their refrigerators or other appliances connected to a water line.

Additionally, residents have been asked to conserve water usage as much as possible. Temporary conservation efforts are imperative to ensuring WD 10 can continue to provide reliable service to its customers, according to a media release from the district.



Many residents within and around West Lake Hills have also been impacted by widespread power outages, which WD 10 acknowledge in its release.

Austin Energy’s power
outage map is reporting 10 outages in the West Lake Hills region, which resulted in 1,849 residents without electricity.

By Amy Rae Dadamo
Amy Rae Dadamo is the reporter for Lake Travis-Westlake, where her work focuses on city government and education. Originally from New Jersey, Amy Rae relocated to Austin after graduating from Ramapo College of New Jersey in May 2019.


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