Water service interruptions reported in west Travis, Hays counties

Bee Cave Mayor Kara King reported Feb. 15 water service interruptions for customers of WCID 17. (Courtesy Fotolia)
Bee Cave Mayor Kara King reported Feb. 15 water service interruptions for customers of WCID 17. (Courtesy Fotolia)

Bee Cave Mayor Kara King reported Feb. 15 water service interruptions for customers of WCID 17. (Courtesy Fotolia)

Residents in western Travis county reported Feb. 15 and 16 that they are experiencing interruptions in water service.

Bee Cave Mayor Kara King released a statement Feb. 15 on the city of Bee Cave website that WCID 17 customers were without water and that a second pumping station was to be brought online to try and remedy the situation.

King also stated at the time of her posting that she had been without heat for 13 hours. She stated that residents should focus on later in the week when warmer temperatures should return to the area.

“We can band together to help each other to get through until Thursday,” she said. “And Sunday is supposed to be 71 degrees. That sounds so wonderful right now!”

The main areas impacted by the water service interruption were the Comanche Canyon and Falconhead West neighborhoods, according to the city of Bee Cave’s Facebook page.


In Spicewood, Christy Muse, who lives in the Crosswind community west of Lakeway, said her water also went out on the evening of Feb. 15.

The water utility for that neighborhood is Southwest Water Co. The president of the utility released a statement Feb. 16 that said its crews are experiencing hazardous road conditions as they respond to reports of outages and that interruptions in electricity service are a contributing factor.

"We continue to experience operational issues from power outages, frozen pipes and equipment failures due to the extreme weather conditions at most, if not all, of our systems in Texas,” said Jeffrey L. McIntyre, president of Texas utilities, SouthWest Water Co. “As customers may have experienced, our facilities, like their homes, are subjected to rotating power blackouts.”

As of noon, Feb. 16, the utility reported the following trouble spots in Hays and Travis counties:

Travis County

Hornsby Bend area

Power outages affecting systems; icy roads slowing response of field teams

Iverness Point area

Icy roads slowing response of field teams

Windermere area

Power outages affecting service

Hays County

Huntington area

Power outage affecting system

Plum Creek area

Residents advised to boil water, icy roads slowing response of field teams

River Oaks Ranch area

Icy roads slowing response of field teams
By Greg Perliski

Editor, Lake Travis/Westlake & Northwest Austin

Greg joined Community Impact as an editor in November 2020. In the communities he covers, Greg reports on local government, transportation, real estate development and business. He has written for newspapers, online publications and corporate communications teams. Greg earned a journalism degree from the University of Texas at Austin.