In 2023, the city of Lakeway conducted a communitywide, online survey from Oct. 30 through Nov. 17. Respondents were asked about demographics, city communications, development and amenities.

The overview

In the feedback portion of the survey, the city identified these top 10 resident concerns among the 2,435 responses:

1. Affordable housing: comments in support of creating more affordable housing options

2. Communication: city should offer text notification options; more localized information; more statistics and updates from the Lakeway Police Department

3. Density: concerns about too much residential overcrowding

4. Development: requests for less developments and large retailers; more diverse retail and dining options; more fitness options

5. Parks: comments urging the development of Butler Park; requests for more green space; more pickleball courts; better trail signage

6. Public safety: requests for more police presence on area roadways; more neighborhood patrols

7. Traffic: traffic congestion concerns, mainly on RM 620; more speed bumps; traffic light signalization concerns

8. Transportation: requests for more sidewalks, bike lanes and golf cart path options

9. Water conservation: concerns about conservation efforts for the area’s water supply

10. City website: requests for more FAQs; better functionality, search feature and ease of navigation; removal of outdated information

The results are in

On average, respondents gave the following ratings of Lakeway, out of a possible five stars:

  • Happiness living in Lakeway: 3.77
  • Safety of Lakeway: 3.99
  • Property taxes in Lakeway: 2.59

The full survey results can be found here.

What's being done

The city of Lakeway will use the survey to address resident concerns and the feedback has been sent to all relevant department directors, Communications Director Jarrod Wise said.

Additionally, Wise said the city has already incorporated resident feedback into the website redesign, which will launch in April.

Get involved

The next community survey will take place at the end of 2024, after the fiscal year 2024-25 budget is set in October.

Wise said the city is looking into hiring a third-party survey specialist to help reach more residents and acquire more scientific results.