Georgetown boil water notice extended to more than 19,500 customers

A Georgetown boil water notice is extended to more than 19,500 customers. (Courtesy Pexels)
A Georgetown boil water notice is extended to more than 19,500 customers. (Courtesy Pexels)

A Georgetown boil water notice is extended to more than 19,500 customers. (Courtesy Pexels)

After issuing a boil water notice at 11 p.m. on Feb. 16, Georgetown has extended the notice to include 19,620 customers, according to a 7 a.m. Feb. 17 news release.

Those living in the Leander Road and FM 2243 area, from Southwest Bypass to Garey Park, and the Parkside Parkway area, from FM 2243 to Sam Bass Road, as well as those in the D.B. Wood Road and Hwy. 29 area, bound by I-35, D.B. Wood Road, Hwy. 29 and Williams Drive have been impacted, the release said.

The notice includes the area of Booty's Crossing Road, the Serenada neighborhood, portions of the Berry Creek neighborhood, and Wolf Ranch Northfork and Southfork, it said.

“City crews are working nonstop in freezing conditions to restore service as soon as possible,” the release stated. “At this time, we do not have an estimate for when the boil water notices will lift.”

City officials said that when it is no longer necessary to boil the water, it will notify customers that the water is safe for drinking water or human consumption purposes.


This is the third boil water notice the city of Georgetown has issued previously but continually listing those living in Westinghouse, Santa Rita, Northlake and Andice as impacted areas. The first boil water notice was issued at 1:30 p.m. on Feb. 16 to include Florence and Liberty Hill.

Impacted areas can be viewed here.

As extended, subfreezing temperatures continue, other areas of the city could be required to boil water.

Georgetown residents should prepare now by:

  • collecting 2 gallons of potable water for every member of your household for a 72-hour period;

  • filling a bathtub with water that can be used for washing and flushing the toilet; and

  • limiting other water use, including not flushing when unnecessary.


The prolonged, freezing temperatures have affected water and wastewater plant operations, resulting in freezing and breaking of pipes and equipment and communications failures to the point that treatment and distribution facilities are struggling to maintain the water pressure required by law, the release said.

The water and wastewater treatment plants served by the city of Georgetown electric utility are not affected by the ongoing rotating outages, but some of the pump stations and lift stations are being affected on a rotating basis resulting in low pressures, it said.

The city also has a wastewater treatment plant and some pump stations that are served by other electric utility companies, including Oncor and Pedernales Electric Cooperative, it said.


To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking and ice making should be brought to a vigorous boil and then boiled for two minutes, officials said.

The city is not shutting off water to customers. Instead, water outages may occur due to the extended, subfreezing temperatures, and crews are responding to those as quickly as possible, officials said. People who are without water need to check the outage map to confirm they are in a known outage. If the outage is not reflected on the map, they should report it at 512-930-3640.
By Ali Linan
Ali Linan began covering Georgetown for Community Impact Newspaper in 2018. Her reporting focuses on education and Williamson County. Ali hails from El Paso and graduated from Syracuse University in 2017.


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