Think of the city manager as the CEO of an organization who reports to a board of directors—a city council. The city manager is appointed by a city council to oversee the city’s day-to-day operations and works to implement, administer and enforce polices, initiatives and ordinances adopted by the council. In addition to managing city services and ensuring effective customer service, a city manager is responsible for preparing an annual budget and a capital improvements plan that is submitted to the council for consideration. In Lake Travis-Westlake, the city managers are Travis Askey in Bee Cave and Steve Jones in Lakeway—names you frequently see in our reporting since they are considered the spokesperson for subjects related to city business. In the cities of Rollingwood and West Lake Hills, Amber Lewis and Robert Wood hold the title of city administrator but carry out the same functions for their residents and the communities they serve. All are an email or phone call away to respond to questions ranging from council agenda packets to new ordinances.