“While we are sad to be closing our doors—it’s amazing to see how much of a difference we have made together in the Austin community,” read the email.
The service allowed users to round their fare up to give to local charities. According to RideAustin, that led to $450,000 in donations over the service’s four years in Austin. RideAustin said users took 3 million rides, and $38 million was paid to drivers.
The service began in 2016 following the exit of Uber and Lyft from Austin due to a legal battle between the city and the ride-share giants over municipal rules requiring drivers to undergo fingerprint background checks.
The following year, those companies returned to the city when Gov. Greg Abbott signed a bill establishing state regulations that overruled Austin’s local ordinances.
Other ride-hailing companies that entered the market in 2016 have also since suspended their operations in Austin. Fasten ceased its U.S. operations in 2018, and Fare closed in June 2017.