Reports of foul-smelling water persist among Austin residents

Austin Water continues to field reports of foul-smelling water.

Austin Water continues to field reports of foul-smelling water.

In response to reports of foul-smelling water across the city of Austin, Austin Water crews have flushed water at more than 600 locations and continue to perform targeted flushing in affected areas.

The city's water supply continues to meet "all regulatory standards and is safe to drink," according to a Feb. 7 statement issued by Austin Water.

The odor and taste issues are the result of dead zebra mussels in a raw water pipe at the Ulrich Water Treatment Plant in Southwest Austin; Austin Water had put the pipe back into service Feb. 6 after finishing repairs over the two weeks prior, according to the department.

The issue originated Thursday, Feb. 7. Although Austin Water suggested the issue would be resolved in 24 hours with the addition of powdered activated carbon to the water supply and flushing efforts, it has continued for nearly a week.

Between 11 a.m. on Sunday, Feb. 10, when the city's 3-1-1 department began tracking complaints, and 11:59 p.m. on Monday, Feb. 11, more than 1,987 residents have called with complaints about the odor and taste of their water supply.

The most complaints originated in Southwest Austin neighborhoods.



According to a Feb. 13 statement, Austin Water's Customer Response Team has called over 1,700 customers and will continue reaching out to more this week. It directed those experiencing issues to contact 3-1-1.
By Emma Freer
Emma Freer began covering Central Austin for Community Impact Newspaper in 2017. Her beat includes the Travis County Commissioners Court and local business news. She graduated from Columbia Journalism School in 2017.


MOST RECENT

Travis County has had 13,864 total confirmed coronavirus cases since the beginning of the pandemic as of July 9. (Community Impact staff)
Travis County tops 700 new COVID-19 cases for second straight day July 9

Travis County has had 13,864 total confirmed coronavirus cases since the beginning of the pandemic.

Effective July 9, hospitals in more than 100 counties across the state must now postpone elective surgeries unrelated to COVID-19. (Courtesy Adobe Stock)
MAP: Governor expands restrictions on elective surgeries to more than 100 Texas counties

Texas Gov. Greg Abbott expanded the restrictions that initially required only hospitals in Bexar, Dallas, Harris, and Travis counties to postpone all non-medically necessary surgeries and procedures that are unrelated to COVID-19.

An employee at Terry Black's Barbecue in Austin works in a mask May 1. (John Cox/Community Impact Newspaper)
Austin’s new law: Follow health authority rules or face $2,000 penalty

Austin-Travis County Interim Health Authority Dr. Mark Escott is set to publish new orders mandating masks and social distancing this week.

Big Sky Ranch community sign
700 homes now for sale in Dripping Springs’ new Big Sky Ranch community

The new community is located near Founders Memorial Park.

A photo of the exterior of Epic Fun
South Austin entertainment center reopens with revamped health and safety measures

Epic Fun is fighting to keep its family-friendly offerings going despite economic hardships caused by the coronavirus pandemic.

In compliance with Gov. Greg Abbott's July 2 executive order, the University Interscholastic League is requiring the use of facial coverings when practical to do so for all summer activity participants, among other guidelines. (Graphic by Ronald Winters/Community Impact Newspaper)
UIL releases guidelines for conducting summer activities during COVID-19 pandemic

The University Interscholastic League released udpated guidelines for schools conducting summer activities such as sports training and marching band practices on July 8.

A photo of a road sign that reads, "Eyes Up; Buckle Up."
High-injury roadway Slaughter Lane to receive safety updates this month

Slaughter Lane is among 13 roadways targets by Austin Transportation Department as part of its Vision Zero program.

Dell Children's Medical Center sleep lab
Dell Children’s Medical Center doubles size of pediatric sleep program

The newly expanded, six-bed sleep lab at Dell Children’s now has the ability to offer diagnostic sleep studies and therapeutic studies for children with potential sleeping disorders.

An orange virus graphic that reads "Today's coronavirus data updates"
Travis County reports 753 new coronavirus cases July 8

The Austin MSA is still hovering near Stage 5 risk with 67 new hospital admissions in the past day.

Education Austin President Ken Zarifis hosted an online press conference with Austin ISD teachers July 8. (Screenshot courtesy Education Austin)
Austin ISD teachers demand keeping classes online for start of school year

Education Austin says that keeping all classes online is in the best interest of district employees, students and families.

Census worker
2020 census: Bureau prepares nonresponse follow-up field operations

For individuals who have not responded to the 2020 census, one of about 500,000 census takers will visit the their household between Aug. 11-Oct. 31.