Note: This is an ongoing story and may be updated.

Here are winter storm updates for Cedar Park and Leander residents as of 3:30 p.m. on Feb. 16. More than 12,000 Pedernales Electric customers in the Cedar Park-Leander area are without power.

As of 6:50 a.m. Feb. 16, the Cedar Park Police Department has had phone line issues for 911 calls, which are being rerouted to Williamson County. For nonemergency calls to Cedar Park dispatchers, call 512-864-8282 option 1, option 1, according to the city.

Power outages

Although power was restored to some 500,000 homes across the state Feb. 15, overnight weather conditions forced additional outages, according to the Electric Reliability Council of Texas. At 9:14 a.m. Feb. 16, ERCOT said it may restore additional customers in the afternoon.



Pedernales Electric Cooperative said crews are working to restore electric services, but weather- and state-mandated service interruptions are slowing restoration. The company said the morning of Feb. 16 that it does not know when power will be restored.


Residents are urged to not call 911 to report outages. Pedernales Electric customers can call 888-883-3379 to report an outage. An outage map can be viewed here.

Here is how many Pedernales customers in Community Impact Newspaper's Cedar Park-Leander edition ZIP codes are affected as of 3:30 a.m. Feb. 16:


  • 78641: 5,990, or 15.8%, of customers affected

  • 78613: 5,536, or 15%, of customers affected

  • 78717: 573, or 8.6%, of customers affected

  • 78726: 248, or 4%, of customers affected






A boil water notice was issued for all Leander customers Feb. 16. The city said some customers may have reduced or lost water service; a timeline for restoration is unknown. Read more here.

The city earlier asked residents to conserve water because critical city infrastructure has been affected. It was advised to avoid using dishwashers and washing machines, shorten or delay baths and showers, and switch to disposable utensils and bottled water. A citywide loss of water service is possible.


“Beyond faucet drips, customers should reduce water use wherever possible,” the city said.

According to the city of Leander, there is a natural gas service outage in the north Travisso subdivision. Atmos Energy’s restoration could take several days. Residents may call 888-286-6700 with questions.



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Road conditions

Roads remain dangerous to drive on in Cedar Park and Leander, according to city police departments. Residents are urged to stay home.


Central Texas toll roads remain closed until further notice, including 183A Toll lanes from San Gabriel Parkway to RM 620. The Central Texas Regional Mobility Authority said 183A frontage roads will remain open.




Other updates


  • Leander ISD has canceled all classes Feb. 16 and 17. Classes will resume virtually Feb. 18 and 19, as of the evening of Feb. 15.

  • Williamson County is offering oxygen condenser recharging stations including one facility at the Leander Police Department. Read more here.

  • The city of Leander will provide updates on its city Facebook page and police Facebook page.

  • The city of Cedar Park is providing updates on its city Facebook page and police Facebook page.

  • Offices for the city of Cedar Park, city of Leander, Travis County and Williamson County will remain closed Feb. 16.

  • In Cedar Park, City Hall, the recreation center, Milburn Pool, the library and the municipal court are closed.

  • Clawson Disposal has suspended Leander trash pickup until further notice.

  • Cedar Park trash and recycling pickup is suspended. The city will provide updates on its website. Residents should not move downed trees or limbs to the curb to keep roads and sidewalks clear, according to the city.


Emma Whalen contributed to this report.