To keep hospitals, clinics and medical centers clear and safe, many medical practices are increasing availability for telehealth appointments. These virtual appointments include COVID-19 evaluations, primary care appointments, prescription refills or medical care, but vary depending on the clinic, medical center or practice.

On March 17, Gov. Greg Abbott waived certain regulations regarding telemedicine care and directed the Texas Department of Insurance to issue an emergency rule, according to a governor’s office press release.

This allows telemedicine visits for patients with state-regulated plans to be paid like in-office visits, according to the release. These changes aimed to expand telemedicine options.

Below is a noncomprehensive list of clinics and medical centers in Cedar Park, Leander and Austin areas that currently offer telemedicine appointments. Contact your healthcare provider for more information on their telemedicine practices.

Austin Diagnostic Clinic—Cedar Park

All clinics will perform a verbal screening when scheduling appointments over the phone, and patients will be transferred to a triage nurse if an in-depth screening is needed, according to the clinic's website. All previously scheduled appointments remain scheduled.

Austin Regional Clinic Cedar Park

All Austin Regional Clinics, including its Cedar Park clinic, will remain open for established and new patients during stay-at-home orders, according to a March 24 news release. Scheduled appointments are not canceled.

Telemedicine appointments have increased and are encouraged, according to the release. Appointments can be requested online and include medication refills, COVID-19 evaluations and well visits.

The clinic’s COVID-19 hotline is open 24/7 at 866-453-4525 for information and advice.

Baylor Scott & White Clinic

Baylor Scott and White is working to convert in-person appointments to virtual care options, such as phone calls, messaging, video visits and other virtual technology, according to its website. This includes all Baylor Scott & White clinics.

Cedar Park Regional Medical Center

The center is using virtual visits for patients who are concerned about COVID-19 symptoms—specifically, for minor to moderate symptoms, according to its website. Patients must create an account on the VirtualHealthConnect app. Virtual visits cost $40 and are not covered by any insurance. A patient will choose a U.S. board-certified doctor for their visit. COVID-19 cannot be confirmed virtually.

Cedar Park Pediatric & Family Medicine

The practice is offering telemedicine appointments for new and established patients. These appointments include well and sick visits for adults and pediatric patients. After-hours telemedicine appointments are available for nights and weekends.

CommUnityCare Health Centers

CommUnityCare, which is funded by Travis County’s health care district, Central Health, is offering telemedicine appointments for patients. Eligible appointments include chronic disease management for conditions such as diabetes and high blood pressure and for acute medical conditions that do not require lab work.

Crystal Falls Family Medicine

The practice is offering telemedicine appointments, according to its website.

Family First Healthcare - Leander

The practice is offering telemedicine appointments.

North Austin Pediatrics

Medical providers are able to perform telemedicine appointments for rashes, eye infections, constipation, vomiting, diarrhea, allergies or attention deficit disorder follow ups. A telemedicine visit can also be scheduled for canceled well visits that do not require vaccines.

PRIDE Family Medicine

The practice is offering virtual appointments for new and established patients, which can be scheduled by phone call at 512-379-7272. In-person appointments are needed for patients who need specific evaluations, which is determined on a case-by-case basis.

Pro-Care Medical Centers

The Austin-area clinics are offering telehealth appointments for primary care and for chiropractic patients who need initial evaluations or functional movement tests or who are under their rehabilitative protocols.

Sick patients or patients with acute pain or injuries must be seen in person.

San Gabriel Family Medicine

The practice is offering telemedicine appointments on a case-by-case basis.

Whitestone Pediatrics

The office is offering telemedicine visits on a case-by-case basis, according to its website.

Healthcare providers offering telemedicine in Cedar Park or Leander that are not mentioned here may email [email protected].