Questions about a Texas driver's license? Department of Public Safety offices to begin phased reopening May 26

Customers in northwest and West Texas regions can begin scheduling for limited services via an online statewide appointment system starting May 22 at 1 p.m. (Courtesy Adobe Stock)
Customers in northwest and West Texas regions can begin scheduling for limited services via an online statewide appointment system starting May 22 at 1 p.m. (Courtesy Adobe Stock)

Customers in northwest and West Texas regions can begin scheduling for limited services via an online statewide appointment system starting May 22 at 1 p.m. (Courtesy Adobe Stock)

Texas residents will be able to begin receiving limited services from Department of Public Safety driver's license offices starting May 26 in part of a regionally phased reopening announced by Gov. Greg Abbott.

The opening plan, announced May 21, will also include the launch of an online
driver's license appointment system for customers across the state to book appointments up to six months in advance. Limited services will be provided to those currently without possession of a Texas driver's license, commercial driver's license, learner permit or ID card as well as those in need of a drive test. Services will be offered by appointment only.


"This phased opening of our driver license offices and the launch of DPS' online appointment system prioritizes the health and safety of our communities and ensures Texans have access to the services they need at their local driver license offices," Abbott said in a May 21 press release. "I thank DPS for developing this safe and strategic plan to open their offices and for launching a new appointment system to streamline our driver license services."

Texas regional DPS offices will reopen in the following phases:


  • Phase 1 allows northwest and West Texas regional DPS offices to begin scheduling for limited services starting May 22 at 1 p.m. Offices in these regions are set to open May 26.

  • Phase 2 allows South and Central Texas regional DPS offices to begin scheduling for limited services starting May 26 at 1 p.m. Offices in these regions are set to open May 29.

  • Phase 3 allows North and southeast Texas regional DPS offices to begin scheduling for limited services starting May 29 at 1 p.m. Offices in these regions are set to open June 3.

  • Phase 4 will allow customers across the state to schedule appointments for all DPS office transactions. Service are expected to begin midsummer; however, additional details will be announced at a later date.


Extended license expiration dates will remain in effect until Phase 4 is implemented, according to the release.
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