City of Leander ‘stands with residents’ after U.S. Postal Service mail theft incident

Leander City Council votes to file a formal complaint to USPS concerning mailbox theft. (Community Impact Newspaper)
Leander City Council votes to file a formal complaint to USPS concerning mailbox theft. (Community Impact Newspaper)

Leander City Council votes to file a formal complaint to USPS concerning mailbox theft. (Community Impact Newspaper)

Leander City Council voted to file a formal complaint with the U.S. Postal Service Inspector General’s office regarding mail theft allegations at its April 7 meeting.

On March 4, reports were filed to Leander police for theft allegations of USPS mailboxes in the Crystal Falls area. Suspects used a copied master key to gain illegal access to mail, according to city documents. After suspects were arrested on March 13, authorities were able to recover the mail addressed to residents in Leander, Cedar Park, Austin and other surrounding areas.


Since the recovered mail contained “highly-sensitive personal information,” it suggests that the act could be connected to a large-scale identity theft operation, according to city documents.

Residents made a request to the post office to change the master keys, and so far the post office has said “no,” Mayor Christine DeLisle said in the meeting. After reaching out to U.S. Rep. John Carter’s office for assistance, it was recommended that the city file a complaint through the city manager’s office to the USPS Inspector General’s office.

The city council unanimously voted in favor of submitting a complaint to USPS. The council may include a resolution on the next meeting agenda expressing that the city is standing with its residents and supports having the mailboxes rekeyed.
By Zacharia Washington

Reporter, Austin Metro

Zacharia joined Community Impact Newspaper in January 2022 after a year spent working on a community engagement project at the Texas Observer. In Austin Metro, she covers higher education, health, transportation, business and local government. Prior to CI, Zacharia graduated from Huston-Tillotson University, where she received her Bachelor of Arts degree in communication with a concentration in journalism. Zacharia has a passion for journalism, service and the community, and she's honored to work at a place with the same values as her own.