Round Rock ISD trustees and officials will provide an update on the implementation of Let's Talk, a communication platform that the board voted to utilize earlier this month, during a Nov. 16 meeting.

In a nutshell

Community members will no longer be able call in to leave public comments for the RRISD board starting this December after trustees approved some changes to its operating procedures Nov. 2. In addition to other policies regarding attorney-client privilege and requests for agenda items, RRISD board members made updates to the public comment policy that allows community members to address the board during public meetings.

At that time, board President Amber Landrum said information regarding alternative means of communication would be shared in December.

About the program

Let's Talk is a platform designed to function as a customer service portal and information gathering system that will allow the board to receive direct communications from community members and address concerns shared therein, district documents show.

In addition to facilitating communication between the board and community, these documents state district staff will be able to generate a summative report of feedback received. Trustees will be able to review this report prior to each month's meeting.

The platform is utilized by other districts across the state, including Austin ISD, Dallas ISD and Spring ISD.