Contract extension approved for Coppell meter services, customer portal

A five-year contract extension that will ensure continuity for an advanced meter system and customer portal in Coppell was approved.

Coppell City Council approved the contract renewal with Aqua-Metric during the Oct. 24 meeting. By approving the contract, the city will maintain its existing water utility customer portal, water usage analytic software and meter reading system, according to a council memo.

Two-minute impact

The new contract is expected to last another five years with Aqua-Metric and includes an annual 3% increase over the next term compared to a 2.29% increase over the first five years.

The cost for this fiscal year is about $69,969, which is budgeted in the city’s water and sewer fund. The total value of the contract over its five-year term is nearly $371,473.

Per the memo, maintaining the existing contractor allows utility billing staff to gather customers’ water usage data without relying on meter readers. By executing the renewal, the city will be able to continue its maintenance and support for its advanced water system and software.