Baylor Scott & White’s request to relocate its outpatient therapy office in Keller was approved during the May 19 city council meeting.
The approval comes after the first request failed in a 3-3 tie at the April 7 meeting, according to previous reporting.
The details
The vote passed 6-0 with Chris Whatley, Karen Brennan, Shannon Dubberly, Greg Will, new council member Charles Randklev and new Mayor Ross McMullin voting in favor. Dubberly, McMullin and Will voted against the permit request April 7, according to previous reporting.
The plan presented to council, in the form of a specific use permit, is to move the outpatient therapy office to the former Petco location inside Keller Town Center.
Keller Planning & Zoning approved the request, 5-1, at an April 28 meeting.
“I'm glad that we pumped the brakes and paused, because Keller Town Center is a jewel for us here,” McMullin said. “We're very proud of our work there and small businesses there. Last month when we discussed this, it wasn't so much 'no' as it was the opportunity to review the application further."
The first occupant of the space at the proposed space at 1006 Keller Parkway, Ste. 103, was Cook’s Children Pediatric in 2000. The space became Unleashed by Petco in 2013 and was rebranded as Petco in 2016. Petco closed on Jan. 25, according to previous reporting.
McMullin said that since it was once a medical location, that helped council's decision.
Looking ahead
Baylor Scott & White will relocate its current outpatient therapy location at 460 Keller Parkway, Ste. A, to the 4,791-square-foot facility.
Brandie Owen, Baylor Scott & White Institute for Rehabilitation regional director, said there was no timetable for the move, but the design work for the remodel has already been completed by the hospital system.
According to the presentation, the facility will have 4-8 employees on site during operating hours and will be open Monday through Friday.
The primary services will include physical therapy examinations and individualized treatment, therapeutic exercise, functional training, return-to-sport programs, performance-based rehabilitation, injury-prevention education, patient consultations and follow-up visits, according to city documents.
Owen said Baylor Scott & White has been operating in Keller for the past 15 years and had more than 8,300 visits at the location in 2025, a 16% growth compared to 2024.
She said there is a consistent wait list, currently about two weeks. She added that many patients are referred to Baylor Scott & White locations in Fort Worth or Southlake.
“The demand is definitely there for just a bigger space,” she said. “With this, we would be able to serve your community better and that's what we're here for. The goal is to serve Keller continually better, faster and long term.”
