UPDATED: H-E-B stores limit purchases per trip, reduces hours to allow restocking

Shoppers in a Houston area store survey the products at H-E-B this week. (Nola Valente/Community Impact Newspaper)
Shoppers in a Houston area store survey the products at H-E-B this week. (Nola Valente/Community Impact Newspaper)

Shoppers in a Houston area store survey the products at H-E-B this week. (Nola Valente/Community Impact Newspaper)

Updated March 15 11:30 a.m.

H-E-B on March 15 released a list of items for which it has temporarily limited purchases to protect its supply chain. In a news release on the company website it stated it will continue to restock items. The limits do not apply to its Central Market stores, according to the release. Stores hours have been reduced to 8 a.m.-8 p.m., according to a previous website.

Food items:

  • Chicken: 4 units

  • Ground beef: 4 units

  • Water: 2 multipacks and 2 gallons

  • Eggs: 2 units

  • Frozen vegetables: 4 units

  • Frozen breakfast: 4 units

  • Frozen pizza: 4 units

  • Boxed dinners: 8 units

  • Pasta: 4 units

  • Pasta sauce: 4 units

  • Rice: 4 units

  • Canned soup: 8 units

  • Canned vegetables: 8 units

  • Canned beans: 8 units

  • Canned seafood: 8 units

  • Canned meat: 8 units

  • Dried beans: 4 units

  • Nut butters: 4 units

  • Oatmeal: 4 units

  • Cereal: 4 units

  • Bread: 4 units

  • Milk: 2 units

  • Powdered milk: 2 units


General merchandise:


  • Baby diapers: 2 units

  • Baby wipes: 2 units

  • Toilet paper: 2 units

  • Paper towels: 4 units

  • Disinfecting and antibacterial sprays/wipes: 4 units

  • Liquid bleach: 2 units

  • Hand sanitizer: 2 units

  • Hand soap: 2 units

  • Rubbing (isopropyl) alcohol/swabs: 2 units

  • Latex gloves: 2 units


March 14 4:49 p.m.

H-E-B President Scott McClelland released a statement March 13 that the grocery store chain as well as Joe V’s Smart Shop, Mi Tienda and Central Market stores in the Houston area will close at 8 p.m. Friday and observe hours of 8 a.m.-8 p.m. beginning March 14 to allow the store to continue restocking items in a timely manner.

"These temporary changes, along with some adjustment to our services, will help us keep our shelves stocked and help ensure our customers can secure the products they need as quickly as possible," McClelland said in a statement. "Please remember that while preparation is important, panic is not necessary. We will return to our regular hours and full services as quickly as possible. Together, we can do our part to #SlowtheSpreadTexas. Customers can find an updated list of store hours at newsroom.heb.com."


In a video shared by H-E-B, McClelland explained the grocery chain has been working on keeping its store well-stocked in light of news about the coronavirus outbreak.

He said more than 1,300 tractor trailers are delivering product to stores and deliveries are ongoing. Limits may be placed on certain products to ensure they are available to the public and stores can be restocked, he said.

"There's not a need for you to go out and overbuy," McClelland said.
By Vanessa Holt
A resident of the Houston area since 2011, Vanessa began working in community journalism in her home state of New Jersey in 1996. She joined Community Impact Newspaper in 2016 as a reporter for the Spring/Klein edition and became editor of that paper in March 2017 and editor of The Woodlands edition in January 2019.


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