Sugar Land officials have expanded the city’s microtransit service area as ridership grows.

What residents need to know

The Sugar Land On-Demand service now provides service to 24 square miles, including more of Telfair, said Melanie Beaman, transportation and mobility manager for Sugar Land. The expansion, which began May 26, adds 6 additional square miles.



The service was initially launched in March to expand upon the county’s Fort Bend Transit Program, which lacks on-demand trips and has limited availability, Beaman previously said.


About the program

The Sugar Land On-Demand fleet features seven on-demand vehicles, including five fully electric sedans and three hybrid wheelchair accessible minivans, Beaman said.

Riders will be able to request services via an app or phone call to 346-615-5786 within the microtransit service area, and a vehicle will arrive within 12-15 minutes for only $2 per trip, Beaman said. Additional riders can be added for $1.

The service area in central Sugar Land includes:
  • Eldridge and Mesquite parks
  • Sugar Land Business Park
  • Sugar Land Branch Library
  • Constellation Field
  • Walmart Supercenter
  • Area hospitals, including St. Luke’s Medical Center and Houston Methodist Sugar Land Hospital
  • First Colony Mall
  • Clements High School
  • New Territory shops
  • Sugar Land Regional Airport
  • Fort Bend Transit commuter shuttle stops at University of Houston Sugar Land and AMC Park & Ride
New users are eligible for five free rides by downloading the Sugar Land On-Demand app or signing up online, according to the city’s website.


By the numbers

Since its launch in March, Beaman said the service has completed 2,934 rides with an average of 267 weekly trips.

Looking ahead

The service area will continue to be expanded as additional funding becomes available with the ultimate goal to incorporate the entire city, Beaman said.