Rachel Reynolds, the communication and public engagement manager for the city, said in an email that she hopes the app will be launched by early 2025.
The details
The city had eight requests for proposals to create the app. GOGov from Islandia, New York, was awarded the contract for $31,380 for a three-year period. There is an option to renew for two additional one-year contracts. Over a five-year period, the total amount could be $156,900.
GOGov will provide a mobile application, web platform and texting capabilities for residents, according to city documents.
According to the company's LinkedIn page, more than 350 local governments and municipalities have a contract with the organization to provide solutions for citizen requests, code enforcement, citizen notifications and online permitting and licensing.
What you need to know
Kevin Strauss, Vice President of regional sales at GOGov, said in a presentation the app will allow the city to send notifications to users.
A resident could report a code violation such as tall grass and send a photo and contact information to the city, according to a presentation.
Council member Shannon Dubberly said he liked the customization the program will allow for the city.
Strauss said a market average would be about 20% of city residents downloading the app.
