Energy provider Entergy presented an update on winterization efforts and reliability improvements that have been completed throughout the past year to The Woodlands Board of Directors during a Dec. 8 meeting.
Entergy Customer Service Manager Detrick Taylor presented to the board, stated efforts were made throughout the year to focus on communication both through a landing page and app that allows customers to get a better understanding of how long outages in the area will last.
Taylor said that following the winter storm in February, the energy provider hired a third party consultant to look at its power plants.
“We insulated critical equipment to protect them from lower temperatures and we insulated all of our piping that has standing water that would stop them from freezing,” Taylor said. “We also designed and built permanent enclosures that will protect our pumps and critical equipment, and we are exploring the use of wireless instruments that can monitor our lines and look for critical temperatures as they drop.”
