Meet clean&carry™: Laundry and dry cleaning pickup and delivery across DFW

Laundry is one of those chores that never really ends. Just as one load is folded and put away, another is already waiting its turn. Sometimes clean clothes spend a few extra days living in the dryer. Other times, they graduate to that unofficial household landmark known as the “laundry chair,” where they wait patiently to be folded. It’s a familiar cycle for busy families—and one that can quietly take up more time, energy and mental space than anyone would like to admit.

For Baris and Gulay Mirzai, that realization began with an unexpected experience after moving to the United States from Turkiye about five years ago. In Turkiye, laundromats are not as common as they are in the U.S., so when the couple moved into an apartment without a washer or dryer, they were surprised to find that using a laundromat was one of their primary alternatives.

The experience made them look at laundry differently—and wonder how they could use technology to make the entire process easier for others. With more than a decade of experience in technology and marketing, they decided to build a platform designed around convenience, visibility and a better customer experience.

For the Mirzais, technology became the foundation for reimagining the laundry experience. They combined their backgrounds in technology and marketing with the service standards they grew up with through Turkish hospitality—using technology to make every step more seamless, personalized and reliable, while preserving the attention to detail and care that define great service.

That idea became clean&carry™, a technology-driven laundry and dry-cleaning platform that coordinates pickup, professional cleaning and delivery, giving customers a simple way to manage their laundry from their phone. 

How does clean&carry™ make laundry easier?

Laundry never really stops—but now, help is just a few taps away. clean&carry™ operates seven days a week, offering convenient pickup, professional care and fresh laundry delivered back to customers’ doors.

Through the company’s website or app, customers choose a pickup date and time, select the services they need and provide custom care instructions for their order. From there, clean&carry™ coordinates the rest.

Customers do not need special laundry bags for pickup. They can simply place their laundry in securely closed trash bags and leave them outside their door, ready for collection.

A dedicated driver collects the bags and transports them to a professional partner facility. At pickup and delivery, photos are taken for confirmation, and each bag is labeled with its unique order ID to help keep every order organized and properly tracked throughout the process. At the facility, the items are professionally cleaned, neatly folded or carefully placed on hangers before being returned to the customer.

Once the laundry has received the care it deserves and the order is ready, clean&carry™ returns all items in clean, hygienic laundry bags, creating a fresh, organized and convenient delivery experience every time.

The company offers both wash-and-fold and dry-cleaning services, allowing customers to manage multiple laundry and garment-care needs in one place.

Beyond eliminating a trip to the laundromat or dry cleaner, clean&carry™ is designed to provide professional-quality care, personalized service and, most importantly, more time back in customers’ days.

How does clean&carry™ keep quality consistent?

Convenience is only valuable if customers can trust what happens to their clothes once they leave the house.

Rather than relying on individual gig workers to wash customers' laundry in their homes—a model that can make quality and consistency harder to control—clean&carry™ partners with professional laundromats and dry cleaners. This approach helps create a more standardized experience, with commercial-grade equipment, established processes and professional care behind every order.

“We wanted to build something where customers could have the convenience of pickup and delivery without sacrificing the quality of professional laundry care,” Gulay said. “That’s why we work with professional laundromats and dry cleaners. Laundry care is what these teams do every day. They have the commercial equipment, specialized detergents, treatment options and technical knowledge to care for different fabrics, stains and garment needs properly. These are experienced laundry professionals who understand the process from start to finish. We use technology to make the experience simple, transparent and convenient for the customer, while the actual laundry is handled by people whose expertise is laundry care.”

Once an order is complete, clothes are folded, placed on hangers when appropriate and organized before being returned to the customer. Even small details—such as matching socks—help make the difference between simply receiving clean laundry and having the chore truly finished.

Completed wash-and-fold orders are placed in clean, hygienic laundry bags before delivery, helping ensure that freshly cleaned items remain organized and protected on their way back to the customer.

How can customers personalize their laundry service?

Every household handles laundry a little differently. Parents may prefer a specific detergent for a baby’s clothes, while customers with allergies or sensitive skin may need hypoallergenic products. Delicate fabrics can also require special care.

clean&carry™ allows customers to select preferences and provide care instructions directly through the app, tailoring the service to each household rather than taking a one-size-fits-all approach.

Customers also receive real-time updates and photo confirmations throughout the process, including notifications when their driver arrives and when delivery is complete.

For added convenience, clean&carry™ offers silent or hands-off pickup and delivery, allowing laundry to be collected or returned without interrupting a meeting, a busy workday or a sleeping baby.

How can outsourcing laundry give families time back?

For busy North Texas families, the biggest benefit may not simply be cleaner clothes. It may be what happens with the hours they no longer spend sorting, washing, drying, folding and managing laundry.

A Saturday afternoon can mean cheering at a child’s game. An evening can mean sitting down for dinner with family instead of folding another load of clothes. Or it may simply mean having one less household chore to think about.

After personally handling pickups and deliveries during the company’s early days, the founders saw firsthand how their customers lived and what they needed.

“In the beginning, we did all of the pickups and deliveries ourselves,” Baris said. “That gave us the opportunity to meet our customers and see their stories and their lives. We saw busy families, elderly customers and people who simply didn’t have the time or ability to manage their laundry. It showed us that we’re not just providing a laundry service. We’re taking a burden off people’s shoulders and giving them time back.”

What can clean&carry™ handle beyond household laundry?

The service is not limited to everyday household laundry. clean&carry™ also provides technology and logistics support for local businesses and organizations with high-volume laundry needs.

One of the service’s biggest advantages is its ability to accommodate bulk orders without limits on the number of bags or the overall order size.

Whether it is a household with several bags of laundry or a business managing recurring, high-volume laundry needs, clean&carry™ coordinates pickup, professional cleaning and doorstep delivery through the same streamlined process.

From a single bag to a large-scale bulk order, the experience remains simple and consistent.

The service can accommodate commercial items such as sports team uniforms, event tablecloths, towels, linens and other high-volume laundry that can require significant time, capacity and professional-grade equipment. equipment to process.

Whether the order is a family’s weekly wash-and-fold or a large commercial load, the goal remains the same: simplifying laundry management from pickup through delivery.

How does clean&carry™ structure its pricing and memberships?

Rather than requiring customers to pay a fixed price for a bag regardless of how much laundry it contains, clean&carry™ uses a transparent pricing model.

Wash-and-fold orders are charged by the pound, bulky items such as comforters are priced at flat rates, and dry cleaning is priced per item.

For households making the service a regular part of their routine, the company also offers its CarryClub membership.

Members receive free pickup and delivery, discounted rates on orders and 3% cash back, making it easier to incorporate professional laundry service into a regular household routine.

What is next for clean&carry™ across North Texas?

What began with two newcomers searching for an easier way to manage their own laundry has grown into a North Texas success story, with clean&carry™ gaining recognition as one of Dallas’ most loved laundry services.

After raising capital last year, clean&carry™ expanded across the Dallas-Fort Worth area and now serves more than 82 ZIP codes, including Dallas, Irving, Plano, Frisco, McKinney, Allen, Richardson and surrounding communities.

Now, the next chapter is about going beyond laundry. clean&carry™ plans to introduce new services designed to make everyday life even easier, giving customers the ability to access and manage more of the services they need through one simple platform. The vision is to remove even more tasks from customers’ to-do lists and give them more time back.

For the Mirzais, the mission has remained unchanged since those early days in Irving: Laundry will always be a necessity, but spending your weekends doing it doesn’t have to be.

Ready to take laundry day off your to-do list?

By taking washing, folding, dry cleaning, pickup and delivery off customers’ plates, clean&carry™ is giving North Texas residents back one of their most valuable resources: time.

Whether customers need a one-time break from several full bags of laundry, a recurring service that frees up hours each week, extra support because of limited mobility, or simply want to make laundry easier for themselves or someone they care about, clean&carry™ is designed to meet people where they are. Getting started takes just a few clicks.

Learn more and schedule your first pickup.

At clean&carry™, we want every customer to feel cared for, not just served. Life gets busy, plans change and unexpected things happen—but you should always know there is a team here for you. Our goal is to make laundry one less thing you have to carry on your own.

— Baris and Gulay Mirzai, Co-Founders of clean&carry™

The above story was produced by Multi-Platform Journalist Chloe Chapel, with the Community Impact Storytelling team, using information solely provided by the local business as part of its “sponsored content” purchase through our advertising team.

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